Based on innovative, clever thinking, Intersystems Asia Pacific provide operational business solutions and integrated information systems for airports and airlines around the world. In fact, you’ll find our solutions have been installed at over 40 airports worldwide.

Ingenious by Design, our products are created to not only be clever in their design, but to also ensure they meet strategic business objectives. Our development team are highly skilled with ingenuity that keeps our products at the cutting edge. But it doesn’t just happen by chance; it’s measured, deliberate and adds value. 

Headquartered in Brisbane Australia we provide highly functional, quality products that reduce risk, task time and provide excellence in performance no matter how big or small your business.

Intersystems Group

Account Executive

Manage sales for payer accounts at InterSystems, leveraging software solutions.

•Plans sales strategy for payer accounts; prepares sales forecasts and related reports
•Acts as the principal liaison between InterSystems and customer; develops and enhances business relationship by providing high levels of service and by encouraging contact with accounts at various organizational levels; develops and continuously updates account profiles
•Meets accounts on a regular basis to provide information on features and benefits of InterSystems and its products, and to displace competitors
•Calls on problem accounts to communicate status of problem resolution and to demonstrate InterSystems’ commitment
•Utilizes internal resources to achieve sales objectives
•Provides feedback from customers regarding product performance; provides input to product development and support services for product fixes and enhancement
•Represents InterSystems at sales conferences to promote the Company’s products and services
•Introduce InterSystems products and services and build a pipeline of new activity within and outside the customer base

Account Executive - Payers

Manage sales for payer accounts at InterSystems.

•Plans sales strategy for payer accounts; prepares sales forecasts and related reports
•Acts as the principal liaison between InterSystems and customer; develops and enhances business relationship by providing high levels of service and by encouraging contact with accounts at various organizational levels; develops and continuously updates account profiles
•Meets accounts on a regular basis to provide information on features and benefits of InterSystems and its products, and to displace competitors
•Calls on problem accounts to communicate status of problem resolution and to demonstrate InterSystems’ commitment
•Utilizes internal resources to achieve sales objectives
•Provides feedback from customers regarding product performance; provides input to product development and support services for product fixes and enhancement
•Represents InterSystems at sales conferences to promote the Company’s products and services
•Introduce InterSystems products and services and build a pipeline of new activity within and outside the customer base
•Assumes additional responsibilities as requested

Manage and sell technology solutions to prospective and existing payer accounts.

• Responsible for managing all aspects of prospective and existing accounts
• Selling technology into the payer space to generate sales revenue
• Plans sales strategy for payer accounts; prepares sales forecasts and related reports
• Acts as the principal liaison between InterSystems and customer
• Develops and enhances business relationship by providing high levels of service
• Meets accounts on a regular basis to provide information on features and benefits of InterSystems
• Calls on problem accounts to communicate status of problem resolution
• Represents InterSystems at sales conferences to promote the Company’s products and services
• Introduces InterSystems products and services and builds a pipeline of new activity

Account Executive, Payers

Manage accounts and sell technology for healthcare-related services.

• Responsible for managing all aspects of prospective and existing accounts
• Selling technology into the payer space to generate sales revenue
• Plans sales strategy for payer accounts; prepares sales forecasts and related reports
• Acts as the principal liaison between InterSystems and customer
• Develops and enhances business relationship by providing high levels of service
• Meets accounts on a regular basis to provide information on features and benefits of InterSystems and its products
• Calls on problem accounts to communicate status of problem resolution
• Utilizes internal resources to achieve sales objectives
• Provides feedback from customers regarding product performance
• Represents InterSystems at sales conferences to promote the Company’s products and services
• Introduce InterSystems products and services and build a pipeline of new activity within and outside the customer base
• Assumes additional responsibilities as requested

Account Manager

• Drive Customer Success Outcomes
	• Increase renewal rates and reduce churn
	• Expand our revenue in accounts through cross-sell and up-sell
	• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
	• Drive new business growth through greater advocacy and reference-ability
• Define and Optimize Customer Lifecycle
	• Map customer journey
	• Develop listening points in the journey (e.g., usage, satisfaction, etc.)
	• Standardize interventions for each point in the journey
	• Define segmentation of customer base and varying strategies
	• Identify opportunities for continuous improvement
	• Learn from best practices in the industry
• Manage Customer Success Activities
	• Onboarding
	• Training
	• Customer Success Management
	• Renewals
	• Cross-sell / Up-sell
	• Advocacy
• Measure Effectiveness of Customer Success
	• Define operational metrics for the team
	• Establish a system for tracking metrics
	• Create a cadence for review within the team
	• Expose a subset of metrics to the executive team, company, and board
• Inspire Customer Success Across Company
	• Create a company-wide culture of Customer Success
	• Align with Marketing around marketing to existing clients
	• Align with Product around driving product roadmap
	• Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
	• Align with Finance around measurement and forecasting
	• Align with Executive Team around key metrics and objectives
	• Drive company-wide definition of the ideal customer
	• Create a company-wide customer feedback loop

Remote Jobs at Intersystems Group