Field Marketing β’ Sales and Acquisition Programs β’ Promotional Staffing Solutions β’ Campus Marketing β’ Sampling
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πΊπΈ United States β Remote
π§ Wisconsin β Remote
π΅ $50k - $55k / year
β° Full Time
π‘ Mid-level
π Senior
π° Account Manager
Field Marketing β’ Sales and Acquisition Programs β’ Promotional Staffing Solutions β’ Campus Marketing β’ Sampling
β’ Optimy.ai is seeking a dynamic and organized individual to join our team as an Account Manager. β’ Manage client accounts, coordinating projects, and ensuring the success of our e-commerce platform. β’ Take ownership of client onboarding processes, ensuring a smooth transition by overseeing timely tech setup. β’ Spearhead and participate in all introductory calls with new clients, serving as a primary point of contact. β’ Craft personalized onboarding plans in collaboration with clients, guiding them through the process. β’ Collaborate closely with all stakeholders to orchestrate effective training sessions for both clients and sales representatives. β’ Prepare and deliver comprehensive reports to clients, offering insights to drive informed decisions. β’ Provide exceptional customer service to all stakeholders, offering prompt responses to inquiries. β’ Demonstrate a deep understanding of clients' unique challenges, identifying potential issues, and proposing innovative solutions. β’ Display a passion for process improvement and recommending actionable solutions to elevate product performance.
β’ Proven customer support experience as a Client Service Representative. β’ Fluency in French is an asset. β’ Demonstrated proficiency in effective phone communication and exceptional active listening skills. β’ Proficiency with CRM systems and practices. β’ Customer-focused mindset and adaptability to effectively respond to diverse customer needs and preferences, leveraging strong communication and problem-solving skills. β’ Excellent communication and presentation skills. β’ Proficiency in multitasking, prioritization, and effective time management. β’ Demonstrated experience thriving in an Agile, fast-paced environment. β’ Enthusiastic about learning and embracing new technologies. β’ Capable of leveraging your expertise to contribute meaningfully to your team, actively participating in refining best practices. β’ Possess strong independent work ethic and self-motivation, exhibiting proactive initiative.
β’ Leading-edge technology that delivers amazing results. β’ Competitive compensation that rewards strong performance. β’ Extensive sales training and mentorship to get your foot in the door with software sales and/or level up your sales skills! β’ Accelerated path for career progression - Optimy is just hitting its stride, and the early employees will benefit with lots of opportunities to progress within the organization.
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