National Account Manager

March 25

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Lavazza Group

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Lavazza Group is a renowned coffee brand known for producing high-quality coffee products. Established in Italy, Lavazza is committed to sustainability and innovation in the coffee industry, providing a wide range of coffee blends for both the retail and food service sectors. The company emphasizes customer satisfaction while enhancing the online experience through its website, which utilizes cookies to optimize performance and personalization.

Coffee • Coffee Roasting • Coffee Global Manufactures • Coffee Retail • FMCG

5001 - 10000 employees

🤝 B2B

👥 B2C

🛍️ eCommerce

📋 Description

• Manage existing clients to retain, enhance brand awareness, and increase profitable sales. • Work with clients and our internal team to develop programs suited to customers’ needs, including branding materials, equipment recommendations, and training guidelines and schedules. • Work with clients on all branding elements, including “We Proudly Serve” programs. • Lead communication to the Regional Sales Directors of National Account programs that will be executed at the regional level. • Manage all aspects of customer programs, including pricing, equipment programs, service, and marketing programs. • Manage local markets within assigned territory to support orders, training, new and current customer activities. • Track and coordinate new pricing and contracts and manage contract renewals. • Frequent travel to support customer and employer requirements, including occasional weekend events and overnight stays. • Identify, develop, and manage active pipeline of strategic national targets.

🎯 Requirements

• Bachelor’s degree preferably in Business Management, Marketing, or related field. • Minimum 5 years of experience in a senior sales position in Food & Beverage Industry (Coffee preferred) • Strong proficiency in Microsoft Word, Excel, and PowerPoint, with experience using CRM systems • Communication and Organizational Skills • Problem solver who listens to learns and looks for solutions • Superb ability to work with customer and trainers to develop a training protocol and training schedule • Solid relationship skills to allow for smooth navigation internally to develop solutions that are a win for both Lavazza and clients • Strong negotiating skills and ability to execute a contract with clients as follow up to negotiations • Fast starter, self-motivated and willing to assume additional responsibilities • Flexible and willingness to adapt to change • Travel required up to 75% of time • Overnight travel required

🏖️ Benefits

• Competitive Medical, Vision, Dental Benefits • 401K Package • Employee Assistance Program • Car Allowance • Ability to be barista certified • Tuition Reimbursement • Performance Development Plans • Employee Discounts • Free coffee, anytime!