Senior Sales Enablement Manager

November 8

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LivePerson

WebsiteLinkedInAll Job Openings

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000

💰 $2.3M Post-IPO Equity on 2012-06

Description

• Design and deliver enablement programs that align with LivePerson’s Digital Outcomes Approach, supporting sales and customer success team performance across the LivePerson customer engagement model. • Create and manage content such as training modules, playbooks, and toolkits that support each phase of the sales cycle. • Develop and maintain sales assets (e.g., pitch decks, proposal templates, success stories) that are relevant, updated, and tailored for specific customer segments. • Analyze sales performance data to identify trends, gaps, and opportunities for targeted enablement. • Develop and maintain dashboards to track the adoption and impact of enablement programs, ensuring they are aligned with business goals. • Provide data-backed recommendations for continuous improvement of sales enablement initiatives. • Ensure effective use of sales and enablement tools (e.g., content management platforms, CRM, LMS, etc.) by providing training, best practices, and support. • Collaborate with the Revenue Operations team to optimize tool functionality and integrations that enhance the sales process. • Deliver ongoing training on key sales processes, methodologies (e.g., MEDDPICC), and LivePerson’s product suite, with a focus on differentiating value and ROI articulation. • Conduct role-based training sessions, including role plays and workshops, to build confidence and skills across the sales team. • Support the creation and delivery of enablement events, such as LivePerson’s Mastery Series, LevelUp, Ignite Onboarding, and Sales Kickoff. • Act as a key liaison between Sales, Solutions Marketing, Customer Success, and Product to align enablement priorities and ensure consistent messaging. • Partner with Solution Marketing to ensure alignment on go-to-market messaging, new product launches, and value propositions. • Engage with customer success teams to capture best practices and customer insights to inform enablement materials.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field. • 5+ years in sales enablement, sales operations, or a related function within a SaaS or technology company. • Strong analytical skills with experience in data analysis and reporting; • Proficiency in tools like Highspot, Salesforce, and Gong is a strong plus. • Experience designing and delivering sales training, with knowledge of sales methodologies (e.g., MEDDPICC) and buyer-centric engagement frameworks. • Exceptional written and verbal communication skills, with the ability to present complex information in a clear and engaging manner. • Proven ability to work collaboratively in cross-functional teams and influence without direct authority. • Self-starter with excellent time management skills and the ability to manage multiple priorities in a fast-paced environment.

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement and access to internal professional development resources. • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts • #LI-Remote