Contractor Cost Management • Project Cost Forecasting • Turnaround Management • Maintenance • Operations
November 16
Contractor Cost Management • Project Cost Forecasting • Turnaround Management • Maintenance • Operations
• Help develop strong working relationships with customer leaders • Expand existing business performance at the account level • Deliver strong customer satisfaction • Act as the primary escalation point for clients • Manage client's introduction to MCi departments • Maintain and expand revenue base with existing clients • Collaborate with Solution Architects, Services team, and Product team
• Bachelor's Degree in appropriate field of study or equivalent work experience • Proven account management or other client-facing relevant experience • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level • Experience in delivering client-focused solutions based on customer needs • Proven ability to manage multiple demands and/or client issues at a time while properly setting the client’s expectations • Excellent listening, negotiation and presentation skills • Excellent verbal and written communications skills • Experience in software lifecycle and/or SaaS industry • Effective time and issue management skills • Experience with Microsoft Office Suite (PowerPoint, Word, Excel) • Experience with MS Office (PowerPoint, Excel, Word and Visio mainly) • Experience with MCi Products (Track, Forecaster, Insights) and able to conduct live product demos to clients • Self-motivated and able to thrive in a results-driven sales environment • Natural relationship builder with integrity, reliability and maturity • Ability to prioritize among competing tasks and requests • Critical thinking and problem-solving skills • Keen attention to detail and adherence to deadlines • Teamwork and team player • Strong interpersonal skills
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