Mavenoid is an AI-powered automated support platform designed to enhance customer service by providing self-service solutions for product discovery, troubleshooting, and warranty registration. By utilizing advanced AI technology, Mavenoid enables companies to offer efficient, clear support experiences that lead to higher self-service resolution rates and reduced support requests. The platform is trusted by various sectors, including consumer goods, industrial applications, and medical devices, allowing companies to streamline support processes while improving customer satisfaction and operational efficiency.
customer service automation • technical support automation • troubleshooting • AI • machine learning
February 28
Mavenoid is an AI-powered automated support platform designed to enhance customer service by providing self-service solutions for product discovery, troubleshooting, and warranty registration. By utilizing advanced AI technology, Mavenoid enables companies to offer efficient, clear support experiences that lead to higher self-service resolution rates and reduced support requests. The platform is trusted by various sectors, including consumer goods, industrial applications, and medical devices, allowing companies to streamline support processes while improving customer satisfaction and operational efficiency.
customer service automation • technical support automation • troubleshooting • AI • machine learning
• The role • We are looking for a dynamic, high-performing Enterprise Account Executive with experience selling technology and/or SaaS solutions to large enterprise orgs and closing six-figure deals with ease. • You will be responsible for our future growth and driving the positioning of our current and new products, such as our Voice Assist. • The ideal candidate will have an entrepreneurial mindset in running their book of business, and consistently go above and beyond on your quarterly targets. • Your expertise, passion and hustle will guide customers to understand the value-proposition of our product offerings and you will be a key stakeholder in shaping the future of voice-driven customer interactions. • This role is an incredible opportunity for you to take the next step in your career and be part of the sales team that will shape the future of our industry. • This role will be based in the US East Coast or in the UK and candidates need to be located in one of the locations.
• You have a minimum of 5 years of closing experience. • You have a successful track record in B2B enterprise sales at a SaaS startup. • You have experience selling AI Customer Support Automation • You are a master at stakeholder management & driving a methodical sales process • You're collegial. You play well with others and strive to do what is best for the company even if it’s not in your own best interest. • You’re intellectually curious and honest.
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