mySidewalk
Data Analysis • Civic Tech • Data Integration • Demographic Data • Performance Mangagement
Strategic Partnership Manager
September 23
mySidewalk
Data Analysis • Civic Tech • Data Integration • Demographic Data • Performance Mangagement
Description
• Strategic Partnership Manager focused on customer success in public health. • Drive engagement and product adoption with strategic public health accounts. • Maintain portfolio of active partners with complex projects across product lines. • Align expectations and outcomes with purchased solutions and deliverables. • Support annual contract value and customer retention.
Requirements
• 4+ years in a Customer Success or Project Management role, economic development industry preferred • A proven track record of managing, scaling, and growing partner relationships • Experience identifying and exploring business development opportunities within an existing customer base • Strong project management skills and a desire to collaborate across the organization • A natural ability to make meaningful connections across teams and across customers, up to and including at the Executive level • Strong business development, plan development, business acumen, and presentation skills • A relentlessly committed focus to championing the customer and aiding in the growth and success of mySidewalk’s overall financial metrics • Experience within the SaaS environment is a plus but not required
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