Account Executive - New Accounts

2 days ago

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OCLC

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Library Technology • Libraries • Software • Library Research • Technology

1001 - 5000

Description

• Responsible for signing new-account library contracts in an assigned territory • Prospect and acquire new accounts and manage their content purchases to maximize revenue • Achieve quarterly and annual sales targets for new cloudLibrary contracts • Consistently generate appropriate outreach call volume to achieve sales targets • Work directly with library prospect customers via telephone and email to describe cloudLibrary and/or services to identify new selling opportunities • Demonstrate cloudLibrary apps and tools remotely using webinar tools • Determine multi-level library decision maker contacts through research and pre-call planning • Ensure customer information and transaction details are accurate and current in CRM • Immediately respond to customer emails and phone calls and facilitate meeting coordination • Follow-through on all commitments to ensure 100% customer satisfaction in the sales process • Utilize company approved materials to deliver sales presentations via webinar • Meet and/or exceed department metrics and goals • Execute a strategic, efficient and high touch activity cadence via phone and email • Maintain accurate daily record of sales activity using Salesforce CRM • Partner with additional sales teams to create leads for new cloudLibrary customers • Ensure Client satisfaction with the company by coordinating with other company teams

Requirements

• Bachelor’s Degree from an accredited college/university in Business or related field, preferred but not required • 4+ years direct sales (inside and/or outside) experience • Experience in Library, K12 or Government sales preferred • Proficient with Word, Excel, Outlook, PowerPoint • Experience with CRM • Library product knowledge helpful • Confidence and a positive “can-do” to work within a small yet dynamic team • Clear communication skills with the ability to work well with colleagues • Ability to think quickly and to react with good business sense to challenging situations • Work collaboratively and efficiently to deliver projects by agreed deadlines • Excellent verbal communications, spelling and grammar • Possesses exceptional attention to detail and is committed to delivering quality output • Able to quickly learn new technology applications, company products and library industry • Must have great analytical ability • Self-motivated with a strong work ethic, time management skills and demonstrates a highly committed attitude • Methodical, organized and accurate, with a very good attention to detail