Account Manager

September 26

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Rebrandly

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Branded links • Online Branding • Brand • URL Shortener • Link Management

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Description

• As an Account Manager at Rebrandly, you will be our customers' main point of contact. • Ensure exceptional experience throughout the customer lifecycle - from onboarding to long-term engagement. • Grow and expand ARR by optimizing customer value and identifying growth opportunities. • Track and analyze key account metrics to identify trends and areas for improvement. • Develop and maintain strong relationships with assigned customers through regular communication. • Advocate for customer needs internally and gather feedback for product enhancements.

Requirements

• 3+ years of experience in account management, customer success, or a similar role. • Proven track record of exceeding revenue targets and driving account growth. • Experience in the SaaS or technology industry - MarTech preferred. • Excellent communication and interpersonal skills, both written and verbal. • Strong relationship-building and negotiation skills. • Ability to manage multiple clients and projects simultaneously while maintaining attention to detail. • Results-oriented with a focus on achieving goals and exceeding expectations. • Proficient in CRM software (Salesforce, HubSpot, etc.) and data analysis tools. • Grit, humor, curiosity, and an innate desire to learn. • Ability to work independently and as part of a team.