SmithRx
Healthcare • Pharmaceuticals • Healthcare IT • Pharmacy Benefit Management • Pharmacy Benefits Management
51 - 200
💰 $20M Series B on 2022-03
Clinical Account Manager
Yesterday
SmithRx
Healthcare • Pharmaceuticals • Healthcare IT • Pharmacy Benefit Management • Pharmacy Benefits Management
51 - 200
💰 $20M Series B on 2022-03
Description
•The Customer Success Team helps clients derive full value of PBM services. •Manage effective relationships with customer leadership to retain satisfied customers. •Ensure post-sale success and satisfaction through pharmacy benefit analysis and consultations. •Provide clinical recommendations and information regarding pharmacy trends and programs.
Requirements
•Bachelor’s and Advanced Degree in Pharmacy, RPh or Pharm D •Current and unrestricted Pharmacist license (any state) •5+ years of experience working as a licensed pharmacist •3+ years of working knowledge of healthcare benefits, account management, pharmacy benefits, or commercial health insurance preferred •3+ years of experience working in a client-facing role with external clients (beyond patients and prescribers) required •Executive-level communication (including developing & delivering formal presentations) and interpersonal skills required •A passion for the customer experience and customer satisfaction •Dedicated to solving difficult problems together in collaboration with the broader team •Self-driven, results-oriented work ethic with a positive outlook •Ability to take the initiative with little to no direction •Empathic communicator with a consultative approach, able to see things from another person's point of view
Benefits
•Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance •Flexible Spending Benefits •401(k) Retirement Savings Program •Short-term and long-term disability •Discretionary Paid Time Off •12 Paid Holidays •Wellness Benefits •Commuter Benefits •Paid Parental Leave benefits •Employee Assistance Program (EAP) •Well-stocked kitchen in office locations •Professional development and training opportunities
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