Account Manager - Strategic Partnerships

2 days ago

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Logo of SMU Business Intelligence and Analytics

SMU Business Intelligence and Analytics

Data Analytics • Data Visualisation • Data Cleaning • Machine Learning • Education

201 - 500

Description

• Lead day to day management of multiple partner accounts • Ensure operational processes are meeting defined SLAs and optimized for our partners • Keep regular cadence of meetings and reporting with partners to ensure mutual success • Report to internal leadership on a regular basis identifying risks, mitigations, and additional opportunities • Occasionally supporting sales activities and outreach, as needed • Support partnership implementation with cross-functional teams including operations, product, provider, clinical, and payor teams • Develop solutions to issues and actions to optimize partnership outcomes • Create account management plans to meet predetermined goals and quotas • Unearthing new opportunities to grow partner accounts

Requirements

• Self-starter excited about working at a fast-paced startup • You’re intellectually curious and naturally pull the string until you find the answer • Ability to communicate and present to senior managers and external stakeholders often at the executive level • Comfortable with solving hard problems and rolling up your sleeves to take care of our partners • Comfortable performing to predetermined goals and targets • Extremely attentive to customer needs and strong relationship building skills • Strong cross-functional skills to influence necessary outcomes for you accounts

Benefits

• A commitment to fostering flexible hybrid work • A generous PTO policy with a minimum of three weeks off per year • Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate) • Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options • Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it. • Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition which allows between 8-16 weeks of paid leave) • 401K retirement plan with 100% matching which immediately vests on up to 4% of base salary • Travel to Denver 1x a year for annual Shift gathering • Fourteen (14) company holidays • Company Shutdown between Christmas and New Years • Supplemental life insurance, pet insurance coverage, commuter benefits and more!

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