Field Account Manager - Dealer Key Accounts
September 17
Description
• The Field Account Manager serves as the representative and ambassador of Solera/AutoPoint to Dealership Partners and Corporate Ownership Groups. • Uphold and enhance relationships with existing group and dealership clients by enhancing operational efficiency. • Manage client relationships from the initial enrollment phase throughout the customer lifecycle. • Oversee account maintenance, product integration, and fostering revenue growth for designated accounts. • Cultivate strong advocacy among clients, contributing to the expansion of Solera's Key Account client base.
Requirements
• Knowledge of sales processes and tools, including account planning and key selling techniques. • Experience with Dealership Management System software like CDK, R&R, etc. • Ability to forge relationships with key decision-makers both internally and externally. • Capacity to identify, quantify, and diplomatically resolve customer objections, problems, and needs. • Skill in presenting solutions that align with client needs and closing sales. • Proficiency in developing strategies, action plans, and metrics for monitoring results. • Capability to create business development plans and effectively communicate ideas. • Aptitude for presentations in front of groups and conveying processes and training effectively. • Ability to listen actively and act appropriately on provided information. • Strong multitasking, prioritization, organization, and project coordination skills to meet simultaneous deadlines. • Capability to work independently with minimal supervision and manage constant deadline pressure. • Effectiveness in both team-oriented and fast-paced organizational settings. • Proficiency in using various computer programs/systems for tracking results (Salesforce.com, Word, PowerPoint, Excel, Email, Internet, etc.).
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