Renewal Account Manager - English and Spanish

March 20

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Sophos

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Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

IT Security • Next-Gen UTM (Unified Threat Management) • Mobile Device Management • Endpoint Security • Antivirus

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

☁️ SaaS

💰 Post-IPO Equity on 2021-08

📋 Description

• Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. • As a Renewal Account Manager, you will play a critical role in affecting and operating the renewal process for our existing customer base. • You will collaborate with cross-functional teams, such as sales, finance, and customer success, to ensure the successful renewal of customer contracts and maximize revenue opportunities. • Ideally, you possess strong people skills, excellent attention to detail, and an understanding of business processes related to customer renewals.

🎯 Requirements

• Fluency in Portuguese and Spanish • Bachelor’s degree in Business Administration, Communications, or Marketing preferred; or proven relevant experience in previous roles. • Experience in Sales, Customer Success, Channel Partners, or Renewal Management preferred. • Familiarity with Salesforce tools such as Lightning and CPQ, as well as additional tools like Outreach, Microsoft Excel, Microsoft Power BI, and Microsoft Outlook. • Excellent attention to detail and organizational skills, ensuring accuracy in contract management and communications. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and build relationships with customers. • A self-motivated and proactive approach to a set of tasks, with the ability to work independently and prioritize tasks effectively. • Experience in the technology industry or a SaaS-based organization is highly desirable. • Familiarity with contract management processes and legal terminology is a plus.

🏖️ Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing