Account Manager

2 days ago

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SphereCommerce, LLC

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Sphere is a vertically integrated software and payments technology company in the healthcare and non-profit sectors.

Payments • Point of Sale • Technology • Secure Payment Processing • Risk Management

201 - 500

Description

• The Account Management is responsible for maintaining long-term relationships with key partners and clients, developing business relationships, identifying new revenue opportunities, retaining existing relationships, and increasing current revenue streams. • Establishes and maintains positive rapport with an assigned group of existing partners and customers, gathering knowledge of each partner and customer’s products, services, and methods of accepting payments to foster solid, productive relationships. • Manages day to day business needs of all account relationships within an assigned portfolio. • Maintains comprehensive knowledge of all Sphere products and services. • Ensures the partners and client’s needs are being addressed efficiently; works closely with the various departments within Sphere. • Consults with clients regarding business-critical needs, making recommendations based on knowledge, previous experience, and judgment. • Manages contractual obligations; being an advocate for an assigned portfolio of accounts and for Sphere. • Presents new products, services, and/or partnerships as released; potentially assists with drafting, reviewing, and editing client-facing communication.

Requirements

• Must thrive in a fast-paced, dynamic, and diverse environment. • Excellent written, presentation and verbal communication skills. • Detail-oriented team player with excellent interpersonal skills, good organizational, planning, presentation, and problem-solving skills. • Ability to clearly summarize and consolidate complex information from multiple sources and professionally convey concepts verbally and written. • Proficient in Microsoft PowerPoint, Excel, and Word. Familiarity with Microsoft Visio and Project preferred. • Understanding of transaction processing, PCI DSS knowledge preferred. • Must be self-motivated and able to work independently with minimal supervision toward the achievement of personal and team goals. Willing to go the extra mile. • Maintain high energy level, creating comfortable rapport with clients, partners, and internal team members.

Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Short Term & Long Term Disability • Training & Development • Wellness Resources