Account Executive

July 21

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Steno

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legal tech • legal services • court reporting • videoconfrencing

201 - 500

Description

• Drive new and existing business, tracking sales targets and staying accountable to personal KPIs • Serve as the primary point of contact for clients, responsible for developing and maintaining long-term relationships • Support clients via phone and email with professionalism and exceptional communication skills • Consult with clients, answer questions, anticipate needs, and offer helpful solutions to secure conversion • Monitor and analyze client usage of products and services, acting proactively to increase product adoption and revenue • Conduct virtual demonstrations of products for prospective clients • Work cross-functionally with internal teams to keep up with new product releases and updates • Travel to company-sponsored events and client functions to establish new business relationships

Requirements

• 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience • Experience selling to law firms is a must • High-activity, metrics-focused salesperson • Understand the concepts of a predictable revenue model and can adapt experience to meet Steno’s specific sales targets • Experienced with case management software or matter management • Quick learner and comfortable picking up new systems and processes • Comfortable in a high-tech environment and already a power user of tech • Familiarity with Google Workspace, CRMs, and digital-first communication • Skilled in solution selling, exceptional listening skills, verbal and written communications skills, and presentation skills • Desire to work with a fast-paced and quickly growing tech start-up • Conscientious, responsive, and professional teammate who views everyone as a client

Benefits

• Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental • Wellness/Mental Health – shared benefits to be used among employees and families • Flexible Paid Time Off – allowing employees to find balance in their lives • Options of Equity – we know our success is nothing without our team • Access to a 401k, a home office setup, a monthly stipend to cover internet/phone • And more!