Sales Consultant

September 17

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Logo of Sysco

Sysco

marketing • food products • distribution • quality assurance • sales

10,000+

Description

• The Sales Consultant is responsible for promoting the Company’s products and services by building relationships with new and existing customers to become our customers’ most valued and trusted business partner. • This outside sales representative utilizes consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. • The main focus of the Sales Consultant is to help the Company’s customers succeed while achieving sales and profit goals established by the Company. • Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. • Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. • Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. • Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities. • Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. • Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. • Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. • Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. • Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. • Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. • Coordinate with other departments as appropriate to meet or exceed customer expectations. • Accurately forecast sales results and trends for a specific territory, group of accounts, etc.

Requirements

• Bachelor’s degree in Sales, Marketing or Business preferred. • 3 - 5 years sales experience with proven record of sales success and history of accomplishments. • Experience in hospitality or supply/distribution sales preferred. • Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. • Experience with trip planning, territory routing and account prioritization preferred. • Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. • Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. • Capable of working with others in a proactive and constructive manner. • Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. • Uses time effectively. • Strong in person presentation, negotiation and closing skills with customers and prospects. • Ability to think creatively and be solution driven. • Active listening skills to understand and interpret solution driven selling. • Aptitude for processing information and incorporating feedback for interactive business conversations. • Capacity to convey ideas effectively and sell a variety of products. • Professional demeanor, vibrant personality, and ability to instill trust with people. • Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. • Familiarity with general finance concepts is required. • Respond promptly to customer needs. • Solicit customer feedback to improve service. • Identify and resolve problems in a timely manner. • Gather and analyze information skillfully and develop alternative solutions as needed. • Display willingness to make decisions. • Exhibit sound and accurate judgment. • Make timely decisions. • The ability to approach others in a tactful manner. • React well under pressure. • Accept responsibility for own actions. • Follow through on commitments. • Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. • Ensures work and customer requirements are covered when absent. • Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. • Familiarity with analytical software tools and CRM systems.

Benefits

• For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

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