Director of Channel Partnerships

March 13

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Logo of Urban FT

Urban FT

Urban FT is a leading provider of AI-powered mobile imaging and process automation solutions tailored for the Banking and Payments industry. With a focus on enhancing workflow efficiency, Urban FT’s technology automates tasks such as document capture, data extraction, and decision-making, achieving exceptional outcomes without human intervention. The company is known for its innovative SDK and API integrations, enabling rapid deployment and significant reductions in operational overhead and fraud.

RDC • Banking Apps • Payment Processing • Prepaid • Image Capture

11 - 50 employees

Founded 2012

💳 Fintech

🏦 Banking

🤝 B2B

💰 $12.5M Venture Round on 2016-04

📋 Description

• Nurturing and profoundly growing the revenue base of the current roster of channel partnerships. • Identifying and closing new partnerships. • Act as primary contact between partner and internal resources ensuring delivery of timely, high-quality outcomes and exceptional service. • Establish trusted advisor relationships with partner stakeholders ensuring Urban FT’s activities are appropriately aligned with partner business strategies. • Advise partners on strategies and tactics to drive sales and exceed their business objectives. • Identify opportunities for account expansion. • Understand partner’s solutions and technologies as they relate to Urban FT’s products. • Develop and implement an onboarding plan for partners ensuring a seamless transition from Sales to Support. • Conduct account reviews that highlight partner and program successes, milestones and opportunities. • Oversee critical partner technical support escalations. • Attend key partner related Conferences and Fintech Industry events as needed. • Be knowledgeable of all aspects of mobile image capture including, but limited to, the sales process, product demos, features and benefits of the offering. • Maintain contact lists and follow up with clients to continue relationships. • Collaborate with colleagues to move deals forward. • Negotiate prices and terms and prepare sales agreements. • Demonstrate leadership ability. • Play a key role in delivering 2025/2026 growth quota.

🎯 Requirements

• Bachelor's degree preferred and/or equivalent experience in related field. • 5 – 7 years of experience either in sales or channel management in financial services or payments industry. • Strong knowledge of financial services, payments, mobile capture, item processing, digital banking and digital capture preferred. • Understanding of sales cycles and processes. • Experience in opportunity qualification, account development and documentation. • Must be professional with exceptional etiquette skills. • Strong customer service skills. • Exceptional time management/task management skills. • Ability to work tactfully through challenging customer issues. • Problems solver who gets things done. • Ability to work remotely without close supervision.

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