Client Relationship Manager
Yesterday
Description
• Act as the Client Relationship Manager and primary contact, building strong client relationships and ensuring alignment with their objectives. • Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights. • Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery. • Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback. • Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets.
Requirements
• Bachelor's degree in business, marketing, or a related field. Master's degree is a plus. • Fluent English is a must, Spanish is a plus. • 5+ years of proven experience as a Client Relationship Manager with international customers in the payments industry. • Strong understanding of payment technologies, financial services, and industry regulations. • Excellent communication, negotiation, and presentation skills. • Strategic thinking and problem-solving abilities. • Ability to work collaboratively in a dynamic startup environment. • Results-driven and goal-oriented.
Benefits
• Competitive Compensation • Remote work - You can work from everywhere! • Home Office Allowance - We offer a one-time allowance to help you create your ideal home office. • Work equipment • Stock options • Health Plan wherever you are • Flexible Days off • Language, Professional, and Personal growth courses
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