Market Director - Account Management

5 hours ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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Genworth

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Genworth is a company dedicated to empowering families to navigate the aging journey with confidence. It offers a range of products and services focused on aging, caregiving, and long-term care. Genworth provides long-term care insurance, life insurance, and annuity products to help individuals manage the financial aspects of aging. The company also offers tools like the Coverage Needs Estimator to help plan for future care costs. Genworth's CareScout Quality Network connects policyholders with high-quality home care agencies. Committed to social responsibility, Genworth prioritizes community enrichment and inclusion. It operates through different entities, including Genworth Life and Annuity Insurance Company and Genworth Mortgage Insurance Corporation.

1001 - 5000 employees

Founded 1871

⚕️ Healthcare Insurance

💸 Finance

🧘 Wellness

💰 Post-IPO Debt on 2018-03

📋 Description

• Build and maintain relationships with providers; provide support where needed • Assist with existing provider outreach/follow up efforts • Manage provider inquiries and escalating to appropriate contact (RVP/MD/IST) • Help execute after-sales and support needs of providers to fine-tune the provider’s experience. • Work with Market Director and internal team to help find providers to provide emergency care needs • Share provider feedback and intelligence with sales and other supporting teams • Work closely with your RVP, Market Director, and internal partner to build general brand awareness, drive provider engagement, and assist in aligning and rolling out initiatives • In conjunction with Market Director, educating prospective and existing providers about new and existing CQN features and functionality. • Document all activity in the CRM system (MS Dynamics 365) i.e., appointments, follow-ups, opportunities, etc. • Support RVP/MDs with material needed for external and internal events • May attend trade shows, industry events and community events with RVP or other team members • Assist with administrative tasks and projects and other duties as assigned. • Role may travel up to 25%

🎯 Requirements

• BA/BS or equivalent experience • 3-5 years of sales and/or relationship experience, with a customer first mindset in home, community, assisted living, nursing home or continuing care retirement communities (CCRCs). • Previous experience as home care or facility market director or similar will be given preference. • Exceptional organization, communication & interpersonal skill and relationship building is mandatory. • Possess a positive, self-starter attitude • Comfortable adapting to new experiences and change and flexible mindset about doing whatever is needed for the overall success of the team • Takes accountability and ownership of performance and outcomes • Professional appearance and demeanor

🏖️ Benefits

• Competitive Compensation & Total Rewards Incentives • Comprehensive Healthcare Coverage • Multiple 401(k) Savings Plan Options • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave • Disability, Life, and Long Term Care Insurance • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) • Caregiver and Mental Health Support Services