Account Manager
August 28
Description
• The Account Manager will be responsible for managing and nurturing client relationships within Helios. • This role involves deeply understanding client needs, providing tailored solutions, and identifying opportunities for account growth. • The Account Manager will serve as a trusted advisor to clients, ensuring satisfaction, retention, and expansion of our services.
Requirements
• 3+ years of experience in account management, preferably within the SaaS or HCM industry. • Proven track record of managing and growing client accounts in a B2B environment. • Strong client relationship management skills, with a focus on client satisfaction and retention. • Excellent communication, presentation, and negotiation skills. • Effective problem-solving abilities and a proactive approach to addressing client needs. • Ability to manage multiple accounts and priorities in a fast-paced environment. • Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office suite. • Familiarity with HR tech solutions, global payments, and payroll processes is a plus. • Highly organized, detail-oriented, and able to manage time effectively. • Strong analytical skills with the ability to interpret data and make data-driven decisions. • Team player with the ability to collaborate effectively across departments.
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