Relationship Manager

March 20

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Keter Environmental Services

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Keter Environmental Services is a provider of data-driven recycling and waste management solutions designed to achieve sustainability goals for businesses across various sectors. Utilizing advanced technology and analytics, Keter helps organizations optimize their waste programs, ensuring compliance and maximizing recycling efforts. Their services span industries including manufacturing, healthcare, commercial, and government, allowing them to cater to specific needs and improve environmental impacts. Keter is dedicated to creating tailored solutions that not only enhance sustainability but also offer economic benefits through efficient waste management.

Recycling Management • Landfill Diversion • Operational Efficiency • Environmental Solutions • Sustainability

51 - 200 employees

Founded 2011

💰 Private Equity Round on 2021-11

📋 Description

• The Relationship Manager is responsible for developing and managing client relationships to drive revenue, enhance retention, and ensure customer satisfaction. • This role serves as the primary point of contact for key corporate clients, aligning business objectives, resolving escalated service concerns, and identifying opportunities for growth and sustainability initiatives. • Duties include client relationship management, team collaboration, service delivery oversight, performance monitoring, issue resolution, and stakeholder management. • The position involves supporting sustainability initiatives and requires up to 30% travel.

🎯 Requirements

• Bachelor’s degree preferred, High School Diploma with professional experience will be considered. • 5–7 years of experience in sales, account management, or a similar client-facing role. • Proven ability to manage a portfolio of corporate accounts, drive revenue growth, and increase client satisfaction. • Strong experience in customer engagement, service delivery, and performance reporting. • Experience with contract renewals, financial analysis, and sustainability initiatives. • Proficiency in CRM tools such as Salesforce. • Excel proficiency required • Customer relationship management strategies and best practices. • Contract management and financial analysis related to account performance. • Industry trends, particularly in environmental sustainability and waste management. • Effective communication and negotiation techniques. • Business operations, including finance, legal, and service delivery alignment.

🏖️ Benefits

• Comprehensive Benefits Package • Competitive Compensation • Annual Bonus Plan at Every Level • Continuous Learning and Development Opportunities • 401(k) Retirement Savings with Company Match; Immediate Vesting • Medical & Dental Insurance • Vision Insurance (Company Paid) • Life Insurance (Company Paid) • Short-term & Long-term Disability (Company paid) • Employee Assistance Program • Flexible Spending Accounts/Health Savings Accounts • Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer • 7 Paid Holidays