Enterprise Account Executive

October 21

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Logo of LivePerson

LivePerson

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000 employees

Founded 1995

☁️ SaaS

🤝 B2B

💰 $2.3M Post-IPO Equity on 2012-06

Description

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts • Develop and drive the overall long-term strategy for the account, aligned with customer business objectives • Devise and execute a robust sales strategy, focusing on acquiring new clients (net new logos) by conducting research, identifying key players, qualifying leads to drive new business relationships, and growing value-add relationships with key decision makers by becoming a trusted advisor • Have experience attracting and engaging with Fortune 100 organizations at the CxO level, primarily focused on strategic business priorities including digital transformation in customer experience. • Engage with existing and prospect organizations to position LivePerson products through strategic value-based selling, business case definition, return on investment analysis, references, and analyst data. • Demonstrate the ability to develop a strategic point of view (POV) with brands, enhancing their current customer experience (CX) while positioning both LivePerson and yourself as thought leaders in the digital customer conversation space. • Navigate complex sales processes involving multiple stakeholders and buyer groups, providing comprehensive organizational recommendations. • Develop detailed account plans for prospects and existing clients within assigned territory. • Utilize strategic account management techniques to nurture existing client relationships, ensuring retention and expansion of account spending. • Collaborate effectively with internal teams and subject matter experts to facilitate the sales process.

Requirements

• 10-12+ years of experience in Enterprise B2B SaaS sales. • 4+ years of experience selling complex business applications/technology • You embody a true “hunter”; you have experience generating pipeline and closing new business • Demonstrated track record of consistently exceeding sales targets. • Strong sales acumen with a creative problem-solving approach. • Exceptional presentation and interpersonal skills, with the ability to engage with senior executives and foster productive relationships. • Demonstrated intellectual curiosity and a drive to contribute to business growth. • Experience working in a fast-growing company selling innovative products. • Prefer experience with/understanding Financial Services/Consumer Banking, Insurance(P&C/Health) • Prefer experience with/understanding of selling Chief Operating Officer, Chief Experience Officer and Chief Information/Innovation Officers • Prefer experience in co-selling with partners • Bachelor’s degree

Benefits

• Health: medical, dental, and vision insurance and wellbeing resources and programs • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability • Family: parental leave, maternity support, fertility services • Development: tuition reimbursement and access to internal professional development resources. • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

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