October 20
• Remote Position – Any Location with Great Wifi Works! • As a Sercante Account Director, you will be on the front line of driving growth. You will be a member of our sales team and spend your days focusing on uncovering new projects, solving problems for customers, & setting our team up for success post-sale. • Your primary focus will be on biz dev activities that spread the word about Sercante. • You will manage the entire sales process from a new lead to a closed won opportunity. • Respond to inbound inquiries about Pardot, Marketing Cloud, and Sales Cloud projects & leading introductory calls • Reach out to warm leads from events, training, and content marketing • Lead discovery conversations to uncover client needs • With the support of our delivery & solution engineering team, scope solutions and pricing • Create proposals for clients that reflect their needs and show that we understand their business • Participate in marketing campaigns & events to connect with prospects & clients resulting in sales opportunities • Attend & represent Sercante at industry & networking events to drive new business • Leverage Salesforce and Sercante templates/tools to run an efficient sales process • Work closely with Delivery to ensure proper scoping & expectation management • Participate in weekly team meetings for sales pipeline updates, sales huddles, & weekly 1:1 meetings • Partner with Delivery Teams in thinking through upsell opportunities for clients & proactively pursuing those opportunities resulting in add-on work & revenue
• Maintain a sales pipeline of a minimum of 10+ active opportunities weekly • Achieve a minimum of $1MM in closed sales in year • Display a deep understanding & passion for all things Salesforce • Have hands-on experience working daily in a leading CRM, preferably Salesforce • Be motivated to generate pipeline and drum up new leads • Be persistent and tenacious • Build strong relationships internally and externally • Have strong business acumen and work well with marketers & business leaders at all levels of an organization • Display a thoughtful, thorough, organized approach to managing day-to-day complexities & be extremely proactive & responsive • Bonus points for prior marketing and/or Salesforce consulting experience
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