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🇹🇼 Taiwan – Remote
💰 Venture Round on 2017-10
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
7 hours ago
10,000+
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🇺🇸 United States – Remote
💰 Seed Round on 1984-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
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🗽 H1B Visa Sponsor
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Join a leading SaaS provider as a Customer Support Consultant, working fully remotely.
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Join SupportYourApp as a Customer Support Consultant, providing tech support in a multicultural environment.
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Support tech companies globally by providing exceptional customer support from home.
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Join SupportYourApp as a Customer Support Consultant, providing tech support globally.
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Join NEC Software Solutions to provide software support for biometric products effectively and efficiently.
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5001 - 10000
Join NEC Software Solutions to provide software support for biometric products effectively and efficiently.
Yesterday
1001 - 5000
As a Senior Application Support Consultant, provide Level 2 troubleshooting for Icertis' platform.
🇺🇸 United States – Remote
💵 $75k - $100k / year
💰 $75M Convertible Note on 2022-10
⏰ Full Time
🟠 Senior
💼 Consultant
🗽 H1B Visa Sponsor
Yesterday
1001 - 5000
As a Senior Application Support Consultant, provide Level 2 troubleshooting for Icertis' platform.
🇺🇸 United States – Remote
💵 $75k - $100k / year
💰 $75M Convertible Note on 2022-10
⏰ Full Time
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🗽 H1B Visa Sponsor
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6 days ago
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6 days ago
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🇵🇭 Philippines – Remote
💰 Venture Round on 2017-10
⏰ Full Time
🟢 Junior
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+-19 More Jobs Available!
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Customer Service Outsourcing • Inbound Services • Online chat outsourcing
1001 - 5000
💰 Venture Round on 2017-10
The average salary for remote support consultants is $68,813 per year. This is based on data from 23 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support consultant salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior Support Consultant (1-2 yrs) | 2 | $54,500 |
🟡 Mid-level Support Consultant (2-4 yrs) | 9 | $70,476 |
🟠 Senior Support Consultant (5-9 yrs) | 12 | $69,953 |
You need strong problem-solving abilities, excellent communication skills, proficiency with support tools and software, and a good understanding of the products or services you support. Time management and customer service skills are also crucial for remote work.
A degree in a related field such as IT, Computer Science, or Business can be helpful, but relevant experience and technical certifications are often more important. Familiarity with support ticket systems and customer service management software is typically required.
Responsibilities include providing technical support to customers, troubleshooting issues, resolving inquiries via phone, email, or chat, documenting support interactions, and collaborating with development or product teams to improve services. You may also conduct training sessions for clients.
Benefits include flexible work arrangements, the ability to provide support from anywhere, reduced commuting time and costs, and a chance to work with a variety of clients and industries. Remote work often leads to a better work-life balance.