402 Remote Technical Support Specialist Jobs

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Technical Support Specialist
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โšช๏ธ Experience

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๐Ÿ†• Date Added

16 hours ago

Join SDL as a Technical Support Specialist to assist users of our cloud-based software solutions. Provide troubleshooting and guidance while collaborating with diverse teams.

16 hours ago

Join SDL as a Technical Support Specialist to assist users of our cloud-based software solutions. Provide troubleshooting and guidance while collaborating with diverse teams.

17 hours ago

Serve as the front face of Mamo, providing customer support and advocating for financial inclusion.

3 days ago

Join Bluefin as a Technical Support Specialist for POS solutions. Drive innovation in data security for over 35,000 clients.

๐Ÿ‡บ๐Ÿ‡ธ United States โ€“ Remote

๐Ÿ„ California โ€“ Remote

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โ›ฐ๏ธ Colorado โ€“ Remote

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+9 more states

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๐Ÿ’ฐ $25M Venture Round on 2020-10

โฐ Full Time

๐ŸŸข Junior

๐Ÿ“ž Support Engineer

๐Ÿšซ๐Ÿ‘จโ€๐ŸŽ“ No degree required

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Top Companies Hiring Remote Technical Support Specialists

Agiloft

Contract Management โ€ข Customer Support โ€ข BPM

201 - 500

๐Ÿ’ฐ $45M Private Equity Round on 2020-08

Job Openings

Ascend

Enterprise Content Managment โ€ข Accounts Payable Imaging & Workflow Automation โ€ข Travel & Expense Management

51 - 200

Job Openings

Attentive

Marketing Automation โ€ข Growth Marketing โ€ข Retention Marketing

1001 - 5000

Job Openings

Basis Technologies

501 - 1000

๐Ÿ’ฐ $25M Private Equity Round on 2021-04

Job Openings

Bluefin Payment Systems

Payment Processing Gateway โ€ข PCI Compliance โ€ข End to End Security

51 - 200

๐Ÿ’ฐ $25M Venture Round on 2020-10

Job Openings

Eltropy

Enterprise Content marketing โ€ข Omnichannel โ€ข Content Automation

51 - 200

๐Ÿ’ฐ Venture Round on 2021-06

Job Openings

Remote Technical Support Specialist Salary Expectations

The average salary for remote technical support specialists is $75,812 per year. This is based on data from 67 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

๐ŸŸข Junior Technical Support Specialist (1-2 yrs)

20$68,642

๐ŸŸก Mid-level Technical Support Specialist (2-4 yrs)

39$78,887

๐ŸŸ  Senior Technical Support Specialist (5-9 yrs)

8$78,750

Frequently asked questions

You need strong problem-solving abilities, excellent communication skills, and a good understanding of computer systems and software. Familiarity with troubleshooting techniques, customer service skills, and the ability to learn new technologies quickly are also important.

Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience in tech support, along with certifications in specific technologies (e.g., CompTIA A+, ITIL), can be sufficient.

Responsibilities include providing technical assistance to users, diagnosing and resolving technical issues, escalating problems when necessary, documenting support interactions, and maintaining knowledge bases or help resources.

Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, increased job satisfaction from helping others, and opportunities for skill development and advancement in the tech field.

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