244 Remote Support Analyst Jobs
Explore flexible and work from home support analyst positions available worldwide. Your career in truly remote companies - apply today.
3 hours ago
G-P
1001 - 5000
Join as a Support Specialist to assist customers with HR, IT, and Finance inquiries remotely from India.
3 hours ago
Recharge
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
🇮🇪 Ireland – Remote
💰 $227M Series B on 2021-05
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
4 hours ago
WinnCompanies
1001 - 5000
Join WinnCompanies as a Software Support Specialist specializing in Property Management software. This remote role requires analytical and organized skills to support daily operations.
6 hours ago
UpGuard
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
6 hours ago
UpGuard
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
22 hours ago
TLC Worldwide
201 - 500
TLC is seeking a Service Desk Analyst to manage IT issues and support a remote team.
22 hours ago
Centorrino Technologies
201 - 500
Join Centorrino Technologies as a Service Desk Analyst, providing technical support remotely.
23 hours ago
Xogene
51 - 200
Join Xogene as a Lead Product Support Analyst, enhancing software solutions for clinical trials.
23 hours ago
Ada
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
Yesterday
CDW
10,000+
Join CDW as a Deskside Support Analyst to deliver exceptional IT support remotely. Enhance user experience while troubleshooting and resolving technical issues.
🇨🇦 Canada – Remote
💰 Post-IPO Equity on 2015-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
Yesterday
CDK Global
5001 - 10000
Join CDK Global to provide technical support for clients related to software applications, troubleshooting issues remotely.
Yesterday
CDK Global
5001 - 10000
Join CDK Global to provide technical support for clients related to software applications, troubleshooting issues remotely.
Yesterday
DLH Corporation
1001 - 5000
Analyze software operations to ensure efficient performance of health program applications.
2 days ago
New Era Technology
1001 - 5000
Join New Era Technology as a Software Support Specialist in their remote call center team.
2 days ago
Sophos
1001 - 5000
Work as an IT Service Desk Analyst at Sophos. Provide IT support and manage incidents remotely.
2 days ago
Sourcewell
201 - 500
Responsible for IT technical support and incident resolution. Assist in creating IT process documentation.
2 days ago
Stryker
10,000+
Join Stryker as a Sales Support Analyst, performing auditing and booking for customer financing.
4 days ago
King Insurance Partners
201 - 500
Support Specialist for AMS360 at King Risk Partners, focusing on user assistance and training.
🇺🇸 United States – Remote
💵 $50k - $70k / year
💰 Debt Financing on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
4 days ago
Sharetec Systems
51 - 200
Join Sharetec as a Customer Success Support Analyst providing technical support for financial services.
4 days ago
Soluta, Inc.
51 - 200
Join Soluta as an EDI Support Analyst, managing carrier error reports and issue resolutions.
+-19 More Jobs Available!
Join now to unlock all job opportunities.
Top companies hiring remote support analysts
Allstate
Auto Insurance • Life Insurance • Retirement Planning
10,000+
💰 Post-IPO Equity on 2014-01
Job Openings
Cority
Occupational Health Software • Safety Management Software • Industrial Hygiene Software
201 - 500
Job Openings
Sharetec Systems
Data processing provider to credit unions • Credit Union Software • Credit Unions
51 - 200
Job Openings
Remote support analyst salary expectations
The average salary for remote support analysts is $77,064 per year. This is based on data from 102 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support analyst salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Analyst (1-2 yrs) | 27 | $61,841 |
🟡 Mid-level Support Analyst (2-4 yrs) | 32 | $74,799 |
🟠 Senior Support Analyst (5-9 yrs) | 41 | $86,616 |
🔴 Lead Support Analyst (10+ yrs) | 2 | $123,000 |
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.