251 Remote Support Analyst Jobs
Explore flexible and work from home support analyst positions available worldwide. Your career in truly remote companies - apply today.
11 hours ago
Business and System Owner Support Analyst at Avint LLC in cybersecurity sector. Provides security guidance and support in a dynamic environment.
11 hours ago
Interapt
201 - 500
Interapt offers remote AI Powered IT Support training for Franklin County graduates, with apprenticeship opportunities.
13 hours ago
As a Service Desk Analyst, support IT helpdesk requests for Ditto's globally remote team.
15 hours ago
1840 & Company seeks a Senior Help Desk Analyst. Work remotely in a fast-paced IT environment.
16 hours ago
As a Technical Support Representative, you'll manage support tickets and assist clients remotely using various tools.
16 hours ago
Join SDL as a Technical Support Specialist to assist users of our cloud-based software solutions. Provide troubleshooting and guidance while collaborating with diverse teams.
17 hours ago
Provide financial analysis and reporting for healthcare decision support at WVU Medicine. Engage with stakeholders to deliver insights for operational excellence.
18 hours ago
TransUnion needs a Data Onboarding & Support Analyst to improve data ingestion processes remotely in Costa Rica.
19 hours ago
Join Assurant as a remote associate technical support analyst providing solutions for customers' devices.
🇺🇸 United States – Remote
💵 $18 - $29 / hour
💰 Post-IPO Debt on 2023-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Yesterday
Join Everbridge as a remote Associate Technical Support Engineer. Support customers worldwide with their technical issues.
2 days ago
Join Modern Treasury as a Technical Support Specialist, providing assistance to customers on our payment operations platform.
3 days ago
Support customers with technical inquiries via email or live chat. Troubleshoot and document issues for a cloud solutions provider.
3 days ago
Join House of Mercier as a remote Technical Support Specialist; no experience necessary!
3 days ago
Join Pavago as a Technical Support Specialist to manage support tickets and resolve issues for enterprise customers.
3 days ago
As a Client Support Analyst at illion, provide first-level support and ensure client satisfaction through effective communication.
3 days ago
Join Ascend as a Technical Support Engineer, supporting customers in resolving technical issues and ensuring high satisfaction.
3 days ago
As an EHR Support Analyst, assist users with eClinicalWorks application at Talkiatry, enhancing mental health care access.
🇺🇸 United States – Remote
💵 $75k - $80k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👩👩👧👦 Human Resources (HR)
3 days ago
As the first point of contact, address and resolve customer issues for Cority’s software products.
3 days ago
Join Octopus Deploy as a Sales Support Analyst, supporting global sales operations and processes.
🇬🇧 United Kingdom – Remote
💵 £45k - £55k / year
💰 $172.5M Series A on 2021-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤑 Sales
3 days ago
Assist in troubleshooting ad campaigns on Basis Technologies' software, ensuring customer success and technical support.
🇨🇦 Canada – Remote
💵 $64k - $104k / year
💰 $25M Private Equity Round on 2021-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
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Top Companies Hiring Remote Support Analysts
Arrow Components
Value-added distribution • Global supply chain management • Marketing and business development support services
10,000+ employees
Job Openings
Eltropy
Enterprise Content marketing • Omnichannel • Content Automation
51 - 200
💰 Venture Round on 2021-06
Job Openings
Funnel Leasing
Rental Inventory Management • Listings Database • Multifamily
51 - 200
💰 $36.5M Series B on 2022-02
Job Openings
Remote Support Analyst Salary Expectations
The average salary for remote support analysts is $76,103 per year. This is based on data from 74 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Analyst (1-2 yrs) | 30 | $62,438 |
🟡 Mid-level Support Analyst (2-4 yrs) | 28 | $76,834 |
🟠 Senior Support Analyst (5-9 yrs) | 15 | $100,309 |
🔴 Lead Support Analyst (10+ yrs) | 1 | $102,500 |
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, and proficiency in various support tools and operating systems. Familiarity with troubleshooting techniques and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are beneficial. Experience in a technical support role can also be advantageous.
Responsibilities include diagnosing and resolving user issues, providing technical support through various communication channels, maintaining documentation of support interactions, and assisting with software and hardware installations. You might also collaborate with IT teams to improve systems and processes.
Benefits include flexible work arrangements, reduced commuting, the ability to work in a comfortable environment, and potential for a better work-life balance. Remote Support Analysts also gain exposure to various technologies and can collaborate with diverse teams globally.
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Frequently asked questions
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