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๐ฐ Debt Financing on 2014-12
โฐ Full Time
๐ก Mid-level
๐ Senior
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๐จ๐ฆ Canada โ Remote
๐ต $70.3k - $94k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
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10,000+
Cox Automotive seeks a Technical Customer Care Specialist to assist clients with DMS issues. Provide exceptional support through various communication channels while working remotely.
๐บ๐ธ United States โ Remote
๐ต $15 - $23 / hour
๐ฐ Seed Round on 2014-12
โฐ Full Time
๐ก Mid-level
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๐ฐ $3M Seed Round on 2022-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
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๐ซ๐จโ๐ No degree required
๐ฝ H1B Visa Sponsor
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๐ต๐ญ Philippines โ Remote
๐ฐ Private Equity Round on 2021-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
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๐ฒ๐ฝ Mexico โ Remote
๐ฐ Debt Financing on 2022-05
โฐ Full Time
๐ก Mid-level
๐ Senior
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๐ฐ Debt Financing on 2022-05
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The average salary for remote support technicians is $61,784 per year. This is based on data from 25 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate support technician salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
โช๏ธ Entry-level Support Technician (0 yrs) | 1 | $52,500 |
๐ข Junior Support Technician (1-2 yrs) | 6 | $60,286 |
๐ก Mid-level Support Technician (2-4 yrs) | 9 | $61,298 |
๐ Senior Support Technician (5-9 yrs) | 9 | $64,301 |
You need strong problem-solving skills, technical knowledge of hardware and software systems, proficiency in remote support tools, and excellent communication skills. Patience, attention to detail, and the ability to work independently are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional can enhance your qualifications, but experience and hands-on skills matter significantly.
Responsibilities include diagnosing and resolving technical issues, providing remote support via phone or chat, documenting support interactions, maintaining system performance, and collaborating with other IT staff to improve systems.
Benefits include flexible working hours, the ability to work from anywhere, reduced commuting costs, better work-life balance, and opportunities to engage with a variety of technologies and clients.