95 Remote Help Desk Analyst Jobs
Explore flexible and work from home help desk analyst positions available worldwide. Your career in truly remote companies - apply today.
3 hours ago
Truffle Security Co.
2 - 10
Join Truffle Security as a technical support engineer, resolving customer issues and collaborating with engineers.
6 hours ago
UpGuard
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
22 hours ago
TLC Worldwide
201 - 500
TLC is seeking a Service Desk Analyst to manage IT issues and support a remote team.
22 hours ago
Centorrino Technologies
201 - 500
Join Centorrino Technologies as a Service Desk Analyst, providing technical support remotely.
23 hours ago
Ada
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
Yesterday
CDW
10,000+
Join CDW as a Deskside Support Analyst to deliver exceptional IT support remotely. Enhance user experience while troubleshooting and resolving technical issues.
🇨🇦 Canada – Remote
💰 Post-IPO Equity on 2015-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🚫👨🎓 No degree required
Yesterday
CDK Global
5001 - 10000
Join CDK Global to provide technical support for clients related to software applications, troubleshooting issues remotely.
2 days ago
New Era Technology
1001 - 5000
Join New Era Technology as a Software Support Specialist in their remote call center team.
2 days ago
Sophos
1001 - 5000
Work as an IT Service Desk Analyst at Sophos. Provide IT support and manage incidents remotely.
2 days ago
Sourcewell
201 - 500
Responsible for IT technical support and incident resolution. Assist in creating IT process documentation.
2 days ago
OU Health
10,000+
As a Service Desk Analyst II, support clinical applications for OU Health, resolving IT incidents.
5 days ago
1840 & Company
1001 - 5000
Join 1840 & Company as a Senior Help Desk Analyst in a remote capacity.
5 days ago
1840 & Company
1001 - 5000
Join 1840 & Company as a Senior Help Desk Analyst in a remote capacity.
5 days ago
Bitsight
501 - 1000
Join Bitsight as a Technical Support Analyst, providing quality support for customer success in cyber risk management.
5 days ago
SugarCRM
501 - 1000
SugarCRM seeks a Support Specialist to resolve customer issues effectively and professionally.
🇦🇺 Australia – Remote
💵 $55k - $80k / year
💰 Private Equity Round on 2018-08
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
5 days ago
Felix
51 - 200
Organized IT Support Specialist for a fully remote team building financial services for Latinos. Provide device management and user support in a remote work environment.
6 days ago
Modern Treasury
51 - 200
As a Technical Support Specialist at Modern Treasury, you'll enhance customer success through direct support. Collaborate cross-functionally while managing customer escalations effectively.
6 days ago
mediaire
11 - 50
Support radiologists by integrating AI software and solving technical issues.
6 days ago
NCR Corporation
10,000+
Support NCR's-Serv Check Out customers in a high call volume environment.
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Top companies hiring remote help desk analysts
Enterprise Horizon Consulting Group
IT Consulting • Government & DoD Contract Work • SAP
11 - 50
Job Openings
Remote help desk analyst salary expectations
The average salary for remote help desk analysts is $73,302 per year. This is based on data from 5 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate help desk analyst salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Help Desk Analyst (1-2 yrs) | 1 | $70,859 |
🟡 Mid-level Help Desk Analyst (2-4 yrs) | 1 | $40,100 |
🟠 Senior Help Desk Analyst (5-9 yrs) | 3 | $85,183 |
Frequently asked questions
You need strong problem-solving skills, excellent communication abilities, and familiarity with IT systems and troubleshooting. Proficiency in remote desktop applications and ticketing systems is also essential, along with patience and a customer-focused approach.
Typically, you need a degree in information technology or a related field, along with relevant certifications like CompTIA A+ or ITIL. Experience in customer service or technical support can also be valuable.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, managing support tickets, and maintaining documentation. You'll also need to communicate effectively with users to guide them through resolving their issues.
Benefits include flexible working hours, reduced commuting time and costs, a better work-life balance, and opportunities to work with diverse clients. Remote work also allows for career growth in various IT fields without geographical limitations.