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The average salary for remote it support specialists is $70,997 per year. This is based on data from 35 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate it support specialist salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
🟢 Junior IT Support Specialist (1-2 yrs) | 3 | $67,500 |
🟡 Mid-level IT Support Specialist (2-4 yrs) | 15 | $70,329 |
🟠 Senior IT Support Specialist (5-9 yrs) | 17 | $72,202 |
You need strong problem-solving skills, proficiency in troubleshooting hardware and software issues, familiarity with operating systems and networking, and excellent communication abilities. Customer service skills and the ability to work independently are also important for remote roles.
Typically, you need a degree in information technology, computer science, or a related field. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional can be beneficial. Relevant experience in IT support is often highly valued.
Responsibilities include providing technical support to users, troubleshooting and resolving hardware and software issues, maintaining IT systems, assisting with installations and updates, and documenting support interactions. You'll also need to communicate effectively with users to understand their needs.
Benefits include flexible work hours, the ability to work from anywhere, a better work-life balance, and reduced commuting costs. Remote work in IT support also allows for collaboration with diverse teams and exposure to a wide range of technologies.