1 hours ago
2 - 10
Provide technical support for Claris Companion, enhancing customer satisfaction in healthcare tech.
๐จ๐ฆ Canada โ Remote
๐ต $65k - $70k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
3 hours ago
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
3 hours ago
2 - 10
Join Truffle Security as a technical support engineer, resolving customer issues and collaborating with engineers.
6 hours ago
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
7 hours ago
10,000+
Serve as a key support consultant for IDEXX's diagnostic tools. Assist customers with troubleshooting and education virtually.
9 hours ago
1001 - 5000
Serve as first point of contact for WordPress customer support through live chat and phone. Develop technical knowledge to enhance customer experience and assist team members.
12 hours ago
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
๐ฎ๐ช Ireland โ Remote
๐ฐ $4.8M Series B on 1995-11
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
12 hours ago
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
๐ฎ๐ช Ireland โ Remote
๐ฐ $4.8M Series B on 1995-11
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
17 hours ago
Join a health insurance company as remote Help Desk Support I. Provide technical support and training for macOS users.
22 hours ago
51 - 200
Helpdesk Support Technician required to join a tech-savvy team providing IT support and assistance.
22 hours ago
201 - 500
TLC is seeking a Service Desk Analyst to manage IT issues and support a remote team.
๐ง๐ท Brazil โ Remote
๐ฐ Debt Financing on 2014-12
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ง Analyst
23 hours ago
1001 - 5000
Join Tenable's Technical Support Team to provide assistance for cybersecurity solutions. Engage with customers to resolve technical issues and enhance product understanding.
23 hours ago
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
๐จ๐ฆ Canada โ Remote
๐ต $70.3k - $94k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
Yesterday
501 - 1000
Join Play'n GO as Customer Technical Support, providing assistance for technical issues. Work remotely to ensure excellent customer service and technical solutions.
Yesterday
11 - 50
Critical role in delivering exceptional technical support for Telgorithmโs SaaS products. Engage across teams to resolve complex user issues effectively.
๐บ๐ธ United States โ Remote
๐ต $52k - $70k / year
๐ฐ $3M Seed Round on 2022-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
๐ฝ H1B Visa Sponsor
Yesterday
11 - 50
Critical role in delivering exceptional technical support for Telgorithmโs SaaS products. Engage across teams to resolve complex user issues effectively.
๐บ๐ธ United States โ Remote
๐ต $52k - $70k / year
๐ฐ $3M Seed Round on 2022-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
๐ฝ H1B Visa Sponsor
Yesterday
501 - 1000
Serve as a trusted technical expert for enterprise customers at Airtable. Help them leverage our platform effectively.
๐บ๐ธ United States โ Remote
๐ต $72.7k - $94.7k / year
๐ฐ Secondary Market on 2022-06
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ฝ H1B Visa Sponsor
Yesterday
1001 - 5000
As a Technical Support Representative, provide technical support for customers. SupportNinja connects companies with talent through superior outsourced services.
๐ต๐ญ Philippines โ Remote
๐ฐ Private Equity Round on 2021-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
Yesterday
1001 - 5000
Manage Tier 1 and Tier 2 Technical Support teams at SupportNinja, a BPO company. Ensure world-class customer support through strong leadership and technical background.
๐ต๐ญ Philippines โ Remote
๐ฐ Private Equity Round on 2021-02
โฐ Full Time
๐ Senior
๐ Support Engineer
Yesterday
1001 - 5000
As a Technical Support Representative, provide technical support for customers. SupportNinja connects companies with talent through superior outsourced services.
๐ต๐ญ Philippines โ Remote
๐ฐ Private Equity Round on 2021-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
+-19 More Jobs Available!
Join now to unlock all job opportunities.
3D CAD/CAM Product Design Solutions /SOLIDWORKS โข CAMWorks โข 3D Printing and Print Services Bureau / Stratasys
201 - 500
Application-Hosting โข Network-security โข Project-Management-software
51 - 200
The average salary for remote technical support is $87,768 per year. This is based on data from 381 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate technical support salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
โช๏ธ Entry-level Technical Support (0 yrs) | 1 | $40,000 |
๐ข Junior Technical Support (1-2 yrs) | 62 | $73,251 |
๐ก Mid-level Technical Support (2-4 yrs) | 140 | $85,280 |
๐ Senior Technical Support (5-9 yrs) | 171 | $92,763 |
๐ด Lead Technical Support (10+ yrs) | 7 | $150,936 |
You need strong problem-solving skills, excellent communication abilities, patience, and technical proficiency in the products or services you're supporting. Familiarity with troubleshooting techniques and customer support software is also important.
Typically, a high school diploma or equivalent is required, though an associate's or bachelor's degree in a related field can be beneficial. Experience in customer service or technical support roles is highly valued.
Responsibilities include troubleshooting technical issues, assisting customers via phone, chat, or email, documenting support interactions, training users on products, and coordinating with technical teams to resolve complex problems.
Benefits of working as a remote Technical Support include flexible scheduling, no commuting costs, and better work-life balance. You also get to work in a diverse environment and develop valuable communication and technical skills.