132 Remote IT Helpdesk Specialist Jobs
Explore flexible and work from home it helpdesk specialist positions available worldwide. Your career in truly remote companies - apply today.
5 hours ago
Join Touch Support's remote team as a Junior IT Support Specialist assisting customers with their technical queries.
12 hours ago
Yahoo
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
17 hours ago
Join a health insurance company as remote Help Desk Support I. Provide technical support and training for macOS users.
21 hours ago
Jupiter Warranty Management
51 - 200
Helpdesk Support Technician required to join a tech-savvy team providing IT support and assistance.
22 hours ago
TLC Worldwide
201 - 500
TLC is seeking a Service Desk Analyst to manage IT issues and support a remote team.
22 hours ago
Centorrino Technologies
201 - 500
Join Centorrino Technologies as a Service Desk Analyst, providing technical support remotely.
23 hours ago
Ada
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
Yesterday
Telgorithm
11 - 50
Critical role in delivering exceptional technical support for Telgorithm’s SaaS products. Engage across teams to resolve complex user issues effectively.
🇺🇸 United States – Remote
💵 $52k - $70k / year
💰 $3M Seed Round on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Yesterday
SupportNinja
1001 - 5000
As a Technical Support Representative, provide technical support for customers. SupportNinja connects companies with talent through superior outsourced services.
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
Yesterday
Appen
501 - 1000
Help Desk Specialist managing data collection project queries through ticketing in various languages.
Yesterday
Level AI
51 - 200
Join Level AI to provide technical support for customers, enhancing their software experience.
Yesterday
Lowe's Companies, Inc.
10,000+
Join Lowe’s as an Associate Technology Support Technician. Deliver first level IT support for technology products remotely.
Yesterday
indigitall
11 - 50
Join indigitall as a Customer Support Technician. Help clients integrate marketing automation and resolve technical issues.
2 days ago
New Era Technology
1001 - 5000
Join New Era Technology as a Software Support Specialist in their remote call center team.
2 days ago
Sourcewell
201 - 500
Responsible for IT technical support and incident resolution. Assist in creating IT process documentation.
2 days ago
JDE Peet's
10,000+
Join JDE's IT team to manage support and infrastructure projects effectively. Work in a dynamic environment focusing on tech solutions for coffee brands.
5 days ago
Felix
51 - 200
Organized IT Support Specialist for a fully remote team building financial services for Latinos. Provide device management and user support in a remote work environment.
6 days ago
Monte Carlo
51 - 200
As an IT Helpdesk Engineer, deliver first-line support and service excellence at Monte Carlo. Troubleshoot technical issues efficiently for a data reliability company.
6 days ago
Modern Treasury
51 - 200
As a Technical Support Specialist at Modern Treasury, you'll enhance customer success through direct support. Collaborate cross-functionally while managing customer escalations effectively.
6 days ago
Lowe's Companies, Inc.
10,000+
Provide first-level technical support for Lowe's technology products.
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Frequently asked questions
You need strong technical troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with remote desktop tools. Excellent communication and customer service skills are also crucial for assisting users effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Certifications such as CompTIA A+, ITIL, or Microsoft Certified Solutions Associate (MCSA) can enhance your qualifications. Practical experience in IT support is highly valued.
Responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, maintaining IT systems, documenting support processes, and ensuring timely resolution of technical problems. You may also conduct user training on software applications.
Benefits include flexible work hours, reduced commuting costs, the ability to work from anywhere, and a better work-life balance. Remote IT Helpdesk Specialists also gain exposure to diverse technical challenges and can develop skills across various technologies.