254 Remote Technical Support Analyst Jobs
Explore flexible and work from home technical support analyst positions available worldwide. Your career in truly remote companies - apply today.
13 minutes ago
team.blue
1001 - 5000
Join our support team delivering technical support for Catalyst2, UKDedicated, and GURU brands. Use your cPanel and WordPress skills to assist customers remotely.
13 minutes ago
team.blue
1001 - 5000
Join team.blue as a Technical Customer Support Specialist, assisting customers with technical issues. Work flexibly in a fully remote role with a focus on customer satisfaction.
3 hours ago
Recharge
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
🇮🇪 Ireland – Remote
💰 $227M Series B on 2021-05
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
4 hours ago
WinnCompanies
1001 - 5000
Join WinnCompanies as a Software Support Specialist specializing in Property Management software. This remote role requires analytical and organized skills to support daily operations.
6 hours ago
UpGuard
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
6 hours ago
UpGuard
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
12 hours ago
Yahoo
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
18 hours ago
Join a health insurance company as remote Help Desk Support I. Provide technical support and training for macOS users.
22 hours ago
Jupiter Warranty Management
51 - 200
Helpdesk Support Technician required to join a tech-savvy team providing IT support and assistance.
22 hours ago
TLC Worldwide
201 - 500
TLC is seeking a Service Desk Analyst to manage IT issues and support a remote team.
23 hours ago
Ada
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
Yesterday
Telgorithm
11 - 50
Critical role in delivering exceptional technical support for Telgorithm’s SaaS products. Engage across teams to resolve complex user issues effectively.
🇺🇸 United States – Remote
💵 $52k - $70k / year
💰 $3M Seed Round on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Yesterday
Airtable
501 - 1000
Serve as a trusted technical expert for enterprise customers at Airtable. Help them leverage our platform effectively.
🇺🇸 United States – Remote
💵 $72.7k - $94.7k / year
💰 Secondary Market on 2022-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Yesterday
Adtran
1001 - 5000
Join Adtran as a Technical Support Engineer, offering expert support for hardware issues. Collaborate with technical teams to resolve customer inquiries and enhance product usage.
Yesterday
Toolbox
51 - 200
Act as a Technical Incident Manager for Toolbox, managing incidents for SaaS solutions remotely.
Yesterday
CDK Global
5001 - 10000
Join CDK Global to provide technical support for clients related to software applications, troubleshooting issues remotely.
Yesterday
CDK Global
5001 - 10000
Join CDK Global to provide technical support for clients related to software applications, troubleshooting issues remotely.
Yesterday
Level AI
51 - 200
Join Level AI to provide technical support for customers, enhancing their software experience.
Yesterday
Lowe's Companies, Inc.
10,000+
Join Lowe’s as an Associate Technology Support Technician. Deliver first level IT support for technology products remotely.
Yesterday
Lowe's Companies, Inc.
10,000+
Join Lowe’s to provide level 1 tech support for hardware, software, and applications. Help resolve issues while maintaining customer service standards.
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Top companies hiring remote technical support analysts
AssetWorks Inc
Integrated Workplace Management Systems • Fleet Management Software • Integrated Automated Fueling Systems
5001 - 10000
Job Openings
Jonas Software
Enterprise Management Software • Club Management Software • Construction Software
1001 - 5000
Job Openings
Remote technical support analyst salary expectations
The average salary for remote technical support analysts is $71,864 per year. This is based on data from 11 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate technical support analyst salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Technical Support Analyst (1-2 yrs) | 5 | $62,600 |
🟡 Mid-level Technical Support Analyst (2-4 yrs) | 2 | $67,500 |
🟠 Senior Technical Support Analyst (5-9 yrs) | 4 | $85,625 |
Frequently asked questions
You need strong problem-solving abilities, excellent communication skills, and technical knowledge in software/hardware troubleshooting. Familiarity with ticketing systems, customer service skills, and time management are also crucial for remote work.
Typically, a degree in computer science, information technology, or a related field is preferred. However, relevant experience and certifications in IT support (such as CompTIA A+ or ITIL) can also be valuable.
Responsibilities include providing technical assistance to users, troubleshooting issues, managing support tickets, documenting solutions, and ensuring customer satisfaction. You may also conduct training sessions and work with other teams to resolve complex problems.
Benefits include flexible work hours, the ability to work from any location, reduced commuting time and costs, and enhanced work-life balance. Remote roles also provide opportunities to support diverse clients and develop a wide range of technical skills.