36 Remote Customer Support Manager Jobs
Explore flexible and work from home customer support manager positions available worldwide. Your career in truly remote companies - apply today.
14 hours ago
Gabb Wireless
201 - 500
Customer support role for Gabb's safe tech products with remote work.
🇺🇸 United States – Remote
💵 $16 / hour
💰 Debt Financing on 2022-03
⏰ Full Time
🟢 Junior
💝 Customer Support
16 hours ago
OTK Media
11 - 50
Provide technical support for customers of Starforge Systems' gaming products.
17 hours ago
Teem
51 - 200
Customer Support Specialist enhancing patient experiences for dental and optometry practices.
17 hours ago
Teem
51 - 200
Customer Support Specialist managing front-desk operations for dental and optometry practices.
4 days ago
Adaptive
2 - 10
Customer Support Representative ensuring real-time customer satisfaction for Adaptive's tools.
🇺🇸 United States – Remote
💵 $60k - $80k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🗽 H1B Visa Sponsor
September 7
INGENIOUS.BUILD
51 - 200
Customer Support Representative for a SaaS platform in construction domain.
🇮🇳 India – Remote
🔥 Funding within the last year
💰 $37M Series A on 2023-11
⏰ Full Time
🟢 Junior
💝 Customer Support
September 7
INGENIOUS.BUILD
51 - 200
Provide customer support for a SaaS platform managing construction projects.
🇺🇸 United States – Remote
🔥 Funding within the last year
💰 $37M Series A on 2023-11
⏰ Full Time
🟢 Junior
💝 Customer Support
August 31
COMPLY
201 - 500
Customer Support Representative advocating for clients in a compliance technology company.
August 28
SupportNinja
1001 - 5000
Provide outsourced support, lead generation, customer service, and community management for tech companies.
August 26
Zentro Internet
51 - 200
Support customers with Gigabit Internet services and troubleshoot network issues.
August 25
Solutions by Text
51 - 200
Provide customer support for text and payment solutions in a fast-paced environment.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-11
⏰ Full Time
🟢 Junior
💝 Customer Support
🗽 H1B Visa Sponsor
August 23
OrderMyGear
51 - 200
Assist West Coast clients by resolving inquiries via phone, email, and live chat.
August 23
SupportNinja
1001 - 5000
Provide outsourced support and data entry for fast-growing tech companies.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
August 15
DeleteMe
51 - 200
Respond to customer inquiries and resolve issues for DeleteMe's privacy services.
August 12
Support online sales and customer service for music-related brands in a fast-paced international team.
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Top companies hiring remote customer support managers
Gabb Wireless
Safety • Cell Phones • Consumer Products
201 - 500
💰 Debt Financing on 2022-03
Job Openings
INGENIOUS.BUILD
Construction Software • Project Management • AECO
51 - 200
🔥 Funding within the last year
💰 $37M Series A on 2023-11
Job Openings
Remote customer support manager salary expectations
The average salary for remote customer support managers is $51,465 per year. This is based on data from 61 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support rep salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Manager (1-2 yrs) | 9 | $54,424 |
🟡 Mid-level Customer Support Manager (2-4 yrs) | 23 | $52,156 |
🟠 Senior Customer Support Manager (5-9 yrs) | 29 | $49,998 |
Frequently asked questions
You need strong communication and interpersonal skills, problem-solving abilities, and experience with customer relationship management (CRM) software. Time management, empathy, and adaptability are also crucial in a remote environment.
Typically, you need a degree in business, communications, or a related field, along with relevant experience in customer support or management. Certifications in customer service or leadership can enhance your qualifications.
Responsibilities include leading and training support teams, managing customer inquiries and issues, implementing customer service strategies, analyzing feedback for improvements, and ensuring team performance aligns with company goals.
Benefits include flexible scheduling, the possibility of a better work-life balance, reduced commuting, and the opportunity to work with diverse clients and teams globally. Remote roles also often provide a comfortable work environment.