10 Remote Customer Support Manager Jobs
Explore flexible and work from home customer support manager positions available worldwide. Your career in truly remote companies - apply today.
September 5
Rarible
51 - 200
Manage customer support team at Rarible, ensuring exceptional user service.
August 28
DealerOn
201 - 500
Manage a Customer Support Team delivering technical support for automotive dealers.
August 27
Ncontracts
201 - 500
Manage and scale customer support operations for ERM products in financial services.
🇺🇸 United States – Remote
💵 $100k - $120k / year
⏰ Full Time
🔴 Lead
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
August 9
Business Wire
501 - 1000
Oversee daily operations of customer support for high-quality client service.
July 29
Vetcove
11 - 50
Support and optimize customer experience processes for veterinary eCommerce platforms.
April 12
XA Group
51 - 200
Facilitate training for body shop advisors & managers on software solutions.
April 5
apna
501 - 1000
Provide exceptional customer support and service for clients through various communication channels.
Top companies hiring remote customer support managers
Business Wire
Public Relations • Press Release Distribution • Investor Relations
501 - 1000
Job Openings
Ncontracts
Financial Enterprise Risk Management • Vendor Risk Management • Organizational Risk Management
201 - 500
Job Openings
Remote customer support manager salary expectations
The average salary for remote customer support managers is $102,474 per year. This is based on data from 38 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support manager salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Manager (1-2 yrs) | 2 | $80,000 |
🟡 Mid-level Customer Support Manager (2-4 yrs) | 15 | $99,717 |
🟠 Senior Customer Support Manager (5-9 yrs) | 20 | $106,413 |
🔴 Lead Customer Support Manager (10+ yrs) | 1 | $110,000 |
Frequently asked questions
You need strong communication and interpersonal skills, problem-solving abilities, and experience with customer relationship management (CRM) software. Time management, empathy, and adaptability are also crucial in a remote environment.
Typically, you need a degree in business, communications, or a related field, along with relevant experience in customer support or management. Certifications in customer service or leadership can enhance your qualifications.
Responsibilities include leading and training support teams, managing customer inquiries and issues, implementing customer service strategies, analyzing feedback for improvements, and ensuring team performance aligns with company goals.
Benefits include flexible scheduling, the possibility of a better work-life balance, reduced commuting, and the opportunity to work with diverse clients and teams globally. Remote roles also often provide a comfortable work environment.