9 minutes ago
51 - 200
Join a remote team improving customer experience for educational services stability. Work flexibly part-time in customer support roles.
π¬π§ United Kingdom β Remote
π° Venture Round on 2018-12
β³ Contract/Temporary
π‘ Mid-level
π Senior
π Customer Support
33 minutes ago
11 - 50
Customer Success Manager role at a real estate technology company, overseeing client success and KPIs.
πΊπΈ United States β Remote
π΅ $80k - $100k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
1 hours ago
1001 - 5000
Join our team as a Customer Support Consultant for a leading tech support provider. Thrive in a multicultural environment while working remotely.
π΅π± Poland β Remote
π° Venture Round on 2017-10
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
1 hours ago
51 - 200
Lead the customer support department at Wonder Works, a construction firm, enhancing client satisfaction.
1 hours ago
51 - 200
Lead the customer support department at Wonder Works, a construction firm, enhancing client satisfaction.
2 hours ago
11 - 50
Join Yembo as a Customer Support Lead, managing a remote team to enhance customer service. Help scale operations in insurance and moving sectors using AI technology.
3 hours ago
51 - 200
Manage a team focused on client satisfaction and growth in AP Automation at Ottimate. Lead strong relationships and contribute to revenue growth.
πΊπΈ United States β Remote
π΅ $115k - $130k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
3 hours ago
11 - 50
Manage customer onboarding and implementation for enterprise clients in a high-growth HR-tech startup.
4 hours ago
201 - 500
Join Spear as a Customer Support Specialist, delivering excellent service via tech support. Assist customers in optimizing their use of Spear's technology platform effectively.
9 hours ago
1001 - 5000
As a Customer Success Manager at Marigold, manage accounts for Vuture product. Foster long-term relationships to drive renewals and product adoption.
9 hours ago
1001 - 5000
Drive retention and growth for enterprise customers as a Customer Success Manager at Marigold.
9 hours ago
51 - 200
As Manager of Customer Success, lead team to enhance relationships at PartsBase's aviation marketplace.
πΊπΈ United States β Remote
π΅ $90k - $120k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
10 hours ago
10,000+
Lead a Customer Service team at Cigna Express Scripts ensuring effective patient care coordination.
πΊπΈ United States β Remote
π΅ $47.5k - $79.1k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
10 hours ago
11 - 50
Oversee customer onboarding and success while ensuring delightful experiences at Syrup.
13 hours ago
51 - 200
Dynamic Senior Customer Success Manager overseeing mid-size fitness accounts for a leading Enterprise-AI platform.
15 hours ago
11 - 50
Join natif.ai as a Customer Success Manager to enhance customer satisfaction and drive new business opportunities in AI-powered document automation.
π©πͺ Germany β Remote
π° Seed Round on 2022-03
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
15 hours ago
1001 - 5000
Lead the Customer Support team at Moz, focusing on client retention strategies for SEO tools.
π¨π¦ Canada β Remote
π° $650M Post-IPO Debt on 2017-06
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
16 hours ago
51 - 200
Lead and manage a Customer Support team at Moz, focusing on customer retention and satisfaction. Assist Mozβs 30k+ customers while providing solutions and reducing churn rates.
π¨π¦ Canada β Remote
π° $10.1G Series C on 2016-01
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
16 hours ago
51 - 200
Lead and manage a Customer Support team at Moz, focusing on customer retention and satisfaction. Assist Mozβs 30k+ customers while providing solutions and reducing churn rates.
π¨π¦ Canada β Remote
π° $10.1G Series C on 2016-01
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
23 hours ago
11 - 50
Join Liberty Fox Technologies as a Remote Customer Support Specialist, providing superior customer assistance.
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Purchasing/Price Monitoring & Real Time Comparing β’ 3PL Logistics β’ Inventory Management (Perpetual & Physical Inventory)
11 - 50
The average salary for remote customer support managers is $103,016 per year. This is based on data from 38 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support manager salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Support Manager (1-2 yrs) | 1 | $70,000 |
π‘ Mid-level Customer Support Manager (2-4 yrs) | 15 | $98,890 |
π Senior Customer Support Manager (5-9 yrs) | 20 | $106,115 |
π΄ Lead Customer Support Manager (10+ yrs) | 2 | $119,475 |
You need strong communication and interpersonal skills, problem-solving abilities, and experience with customer relationship management (CRM) software. Time management, empathy, and adaptability are also crucial in a remote environment.
Typically, you need a degree in business, communications, or a related field, along with relevant experience in customer support or management. Certifications in customer service or leadership can enhance your qualifications.
Responsibilities include leading and training support teams, managing customer inquiries and issues, implementing customer service strategies, analyzing feedback for improvements, and ensuring team performance aligns with company goals.
Benefits include flexible scheduling, the possibility of a better work-life balance, reduced commuting, and the opportunity to work with diverse clients and teams globally. Remote roles also often provide a comfortable work environment.