12 hours ago
Join Bluefin as a Technical Support Specialist to support client POS systems and enhance data security.
๐ฎ๐ช Ireland โ Remote
๐ฐ $25M Venture Round on 2020-10
โฐ Full Time
๐ข Junior
๐ Support Engineer
๐ซ๐จโ๐ No degree required
16 hours ago
As a Technical Support Representative, you'll manage support tickets and assist clients remotely using various tools.
๐ต๐ญ Philippines โ Remote
๐ฐ Seed Round on 2016-01
โฐ Full Time
๐ Senior
๐ด Lead
๐ Support Engineer
16 hours ago
Join SDL as a Technical Support Specialist to assist users of our cloud-based software solutions. Provide troubleshooting and guidance while collaborating with diverse teams.
18 hours ago
Join a dynamic team as an IT Support Technician, resolving Helpdesk issues effectively through various communication channels.
๐ฆ๐ท Argentina โ Remote
๐ฐ $10.4M Venture Round on 2022-11
โฐ Full Time
๐ข Junior
๐ Support Engineer
Yesterday
Join Everbridge as a remote Associate Technical Support Engineer. Support customers worldwide with their technical issues.
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Join Modern Treasury as a Technical Support Specialist, providing assistance to customers on our payment operations platform.
3 days ago
Support customers with technical inquiries via email or live chat. Troubleshoot and document issues for a cloud solutions provider.
3 days ago
Join Pavago as a Technical Support Specialist to manage support tickets and resolve issues for enterprise customers.
3 days ago
Join Bluefin as a Technical Support Specialist for POS solutions. Drive innovation in data security for over 35,000 clients.
๐บ๐ธ United States โ Remote
๐ California โ Remote
โฐ๏ธ Colorado โ Remote
+9 more states
๐ฐ $25M Venture Round on 2020-10
โฐ Full Time
๐ข Junior
๐ Support Engineer
๐ซ๐จโ๐ No degree required
3 days ago
Join Ascend as a Technical Support Engineer, supporting customers in resolving technical issues and ensuring high satisfaction.
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Join ZOE as an IT Support Engineer to enhance health through tech support and innovation.
4 days ago
Join a dynamic team to assist customers with technical issues remotely in India.
4 days ago
Technical Customer Support role at a church-focused web design company, offering client-focused solutions.
๐ต๐ญ Philippines โ Remote
๐ต $1.2k - $1.4k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ป IT Support
4 days ago
Lead quality assurance for IT support, focusing on resolution and service quality at Sedgwick.
4 days ago
Join Magnet Forensics as a Technical Support Analyst. Provide exceptional customer service for our digital investigative tools.
๐จ๐ฆ Canada โ Remote
๐ต $57.7k - $86.5k / year
๐ฐ $74.4M Post-IPO Secondary on 2021-12
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
4 days ago
Join Magnet Forensics to provide technical support for their investigative software suite remotely.
๐บ๐ธ United States โ Remote
๐ต $66.2k - $99.2k / year
๐ฐ $74.4M Post-IPO Secondary on 2021-12
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
4 days ago
Join Magnet Forensics to provide technical support for digital investigative software used worldwide.
๐ฌ๐ง United Kingdom โ Remote
๐ต ยฃ40k - ยฃ60k / year
๐ฐ $74.4M Post-IPO Secondary on 2021-12
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
4 days ago
10,000+ employees
Serve as Subject Matter Expert in Pre-Sales and technical sales support for Arrow's business units.
๐บ๐ธ United States โ Remote
๐ฝ New York โ Remote
๐ต $108.1k - $167.4k / year
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
4 days ago
Join InfluxData as a Technical Support Engineer for the leading time series platform, InfluxDB, and support a wide range of customers.
๐จ๐ฆ Canada โ Remote
๐ต $95k - $130k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
4 days ago
Join InfluxData as a Technical Support Engineer to assist customers and improve cloud services.
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Diagnostics & Genomics โข Chemical Analysis โข Life Sciences
10,000+ employees
๐ฐ Post-IPO Debt on 2019-09
You need strong problem-solving skills, excellent verbal and written communication, proficiency in troubleshooting hardware and software issues, and familiarity with customer support tools. Time management and multitasking abilities are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or ITIL, can be beneficial. Experience in customer service or technical support is highly valued.
Responsibilities include providing technical support via phone, email, or chat, diagnosing and resolving customer issues, documenting support interactions, and escalating complex problems to higher-level support. You'll also contribute to improving support processes and customer satisfaction.
Benefits include flexible work schedules, the ability to work from anywhere, reduced commuting expenses, and the opportunity to work with a diverse range of clients and technologies. Remote work can also lead to improved work-life balance.
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