15 minutes ago
1001 - 5000
Join team.blue as a Technical Customer Support Specialist, assisting customers with technical issues. Work flexibly in a fully remote role with a focus on customer satisfaction.
15 minutes ago
1001 - 5000
Join our support team delivering technical support for Catalyst2, UKDedicated, and GURU brands. Use your cPanel and WordPress skills to assist customers remotely.
7 hours ago
10,000+
Serve as a key support consultant for IDEXX's diagnostic tools. Assist customers with troubleshooting and education virtually.
🇺🇸 United States – Remote
💰 Seed Round on 1984-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
12 hours ago
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
18 hours ago
Join a health insurance company as remote Help Desk Support I. Provide technical support and training for macOS users.
22 hours ago
51 - 200
Helpdesk Support Technician required to join a tech-savvy team providing IT support and assistance.
Yesterday
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
Yesterday
10,000+
Cox Automotive seeks a Technical Customer Care Specialist to assist clients with DMS issues. Provide exceptional support through various communication channels while working remotely.
🇺🇸 United States – Remote
💵 $15 - $23 / hour
💰 Seed Round on 2014-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Yesterday
11 - 50
Critical role in delivering exceptional technical support for Telgorithm’s SaaS products. Engage across teams to resolve complex user issues effectively.
🇺🇸 United States – Remote
💵 $52k - $70k / year
💰 $3M Seed Round on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Yesterday
5001 - 10000
Join NEC Software Solutions to provide software support for biometric products effectively and efficiently.
Yesterday
51 - 200
Join ClickHouse as a Technical Support Engineer to support users globally in a remote role.
Yesterday
1001 - 5000
Join Adtran as a Technical Support Engineer, offering expert support for hardware issues. Collaborate with technical teams to resolve customer inquiries and enhance product usage.
Yesterday
51 - 200
Join Level AI to provide technical support for customers, enhancing their software experience.
Yesterday
10,000+
Join Lowe’s as an Associate Technology Support Technician. Deliver first level IT support for technology products remotely.
Yesterday
201 - 500
As a Technical Consultant at Copaco, work on enterprise projects involving data center configurations and Veeam solutions.
Yesterday
11 - 50
Join indigitall as a Customer Support Technician. Help clients integrate marketing automation and resolve technical issues.
2 days ago
1001 - 5000
Join New Era Technology as a Software Support Specialist in their remote call center team.
2 days ago
1001 - 5000
Train customers and implement Shift4's VenueNext software at various live events across North America.
2 days ago
201 - 500
Responsible for IT technical support and incident resolution. Assist in creating IT process documentation.
2 days ago
10,000+
Join JDE's IT team to manage support and infrastructure projects effectively. Work in a dynamic environment focusing on tech solutions for coffee brands.
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Customer Service Outsourcing • Inbound Services • Online chat outsourcing
1001 - 5000
💰 Venture Round on 2017-10
You need strong problem-solving skills, excellent verbal and written communication, proficiency in troubleshooting hardware and software issues, and familiarity with customer support tools. Time management and multitasking abilities are also important.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications, such as CompTIA A+ or ITIL, can be beneficial. Experience in customer service or technical support is highly valued.
Responsibilities include providing technical support via phone, email, or chat, diagnosing and resolving customer issues, documenting support interactions, and escalating complex problems to higher-level support. You'll also contribute to improving support processes and customer satisfaction.
Benefits include flexible work schedules, the ability to work from anywhere, reduced commuting expenses, and the opportunity to work with a diverse range of clients and technologies. Remote work can also lead to improved work-life balance.