121 Remote Product Support Specialist Jobs
Explore flexible and work from home product support specialist positions available worldwide. Your career in truly remote companies - apply today.
6 minutes ago
team.blue
1001 - 5000
Join our support team delivering technical support for Catalyst2, UKDedicated, and GURU brands. Use your cPanel and WordPress skills to assist customers remotely.
22 minutes ago
Brinqa
51 - 200
As a Product Support Engineer at Brinqa, provide technical support for cyber risk management tools. Work with customers to resolve complex issues and enhance product adoption.
3 hours ago
G-P
1001 - 5000
Join as a Support Specialist to assist customers with HR, IT, and Finance inquiries remotely from India.
4 hours ago
WinnCompanies
1001 - 5000
Join WinnCompanies as a Software Support Specialist specializing in Property Management software. This remote role requires analytical and organized skills to support daily operations.
Yesterday
CitizenLab
51 - 200
Join Go Vocal as Customer Support Hero. Support clients while promoting digital democracy in a collaborative environment.
Yesterday
AgencyAnalytics
51 - 200
AgencyAnalytics seeks a customer support champion for remote live chat assistance to clients.
2 days ago
Fulfil.IO
11 - 50
Join our Customer Support team to help merchants maximize their use of Fulfil’s solutions. Provide expert guidance and ensure a positive merchant experience.
🇮🇳 India – Remote
💰 Seed Round on 2017-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Fulfil.IO
11 - 50
Join our Customer Support team to help merchants maximize their use of Fulfil’s solutions. Provide expert guidance and ensure a positive merchant experience.
🇮🇳 India – Remote
💰 Seed Round on 2017-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Jobber
501 - 1000
Join Jobber as a Product Support Specialist, providing award-winning customer support and enhancing user experience.
2 days ago
Jobber
501 - 1000
Join Jobber as a Product Support Specialist, providing award-winning customer support and enhancing user experience.
2 days ago
Premier Inc.
1001 - 5000
Premier seeks a Senior Product Support Specialist for Supply Analytics solutions with customer support expertise.
4 days ago
King Insurance Partners
201 - 500
Support Specialist for AMS360 at King Risk Partners, focusing on user assistance and training.
🇺🇸 United States – Remote
💵 $50k - $70k / year
💰 Debt Financing on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
5 days ago
Buildout
51 - 200
Join Buildout's Product Support team to deliver timely assistance to users of our CRE software products.
5 days ago
Buildout
51 - 200
Join Buildout's Product Support team to deliver timely assistance to users of our CRE software products.
5 days ago
ERIS
51 - 200
Join ERIS as a Support Specialist providing non-technical support for client onboarding. Assist with using the SCRIVA report writing platform for environmental assessments.
5 days ago
SplitMetrics
51 - 200
Join SplitMetrics as Support Specialist L1, assisting customers with inquiries while promoting best practices.
November 14
Versapay
201 - 500
Product Support Specialist at Versapay resolves product issues for customer satisfaction.
🇺🇸 United States – Remote
💵 $60k - $70k / year
💰 $4M Post-IPO Debt on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
November 14
Versapay
201 - 500
Ensure customer success by resolving product-related issues at Versapay.
🇨🇦 Canada – Remote
💵 $70k - $80k / year
💰 $4M Post-IPO Debt on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
November 14
Versapay
201 - 500
Ensure customer success by resolving product-related issues at Versapay.
🇨🇦 Canada – Remote
💵 $70k - $80k / year
💰 $4M Post-IPO Debt on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
+-19 More Jobs Available!
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Top companies hiring remote product support specialists
Subsplash
Mobile App Development for iPhone, iPad, Android, Android Tablet, Windows Phone, and Kindle Fire • Product Strategy
201 - 500
Job Openings
Remote product support specialist salary expectations
The average salary for remote product support specialists is $66,537 per year. This is based on data from 62 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate product support specialist salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 12 | $61,692 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 25 | $67,000 |
🟠 Senior Product Support Specialist (5-9 yrs) | 25 | $68,400 |
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer service tools and software, and a good understanding of the products you support. Technical skills may also be required, depending on the product, along with patience and empathy when dealing with customers.
Typically, a high school diploma or equivalent is required, though an associate’s or bachelor’s degree in a related field can be beneficial. Previous experience in customer support or a similar role is often preferred, along with knowledge of the specific products.
Responsibilities include assisting customers with product issues, troubleshooting technical problems, providing product information, documenting support interactions, and working closely with development teams to address recurring issues. You may also need to train customers on product usage.
Benefits include flexible work hours, no commuting costs, a comfortable work environment, and the opportunity to work from anywhere. Additionally, remote positions often provide better work-life balance and access to a diverse range of customers and companies.