101 Remote Product Support Specialist Jobs
Explore flexible and work from home product support specialist positions available worldwide. Your career in truly remote companies - apply today.
17 hours ago
Serve as the front face of Mamo, providing customer support and advocating for financial inclusion.
19 hours ago
Centene seeks a Product Operations Specialist to enhance operational effectiveness and support product maintenance remotely.
3 days ago
Join Attentive as a Customer Support Specialist, resolving technical issues and enhancing client engagement.
3 days ago
Join VideaHealth as a User Support Specialist, aiding customers in their AI journey. Provide excellent support and technical help for the company's AI-powered dental solutions.
4 days ago
Mudflap
11 - 50
Join Mudflap to deliver customer support for our fuel purchasing solutions in the trucking industry.
🇺🇸 United States – Remote
💵 $21 - $25 / hour
💰 $50M Series B on 2022-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
4 days ago
Join Telnyx as a Product Support Engineer, supporting operations and engineering teams remotely in Turkey.
4 days ago
Join Pluralsight to provide exceptional customer support and resolve inquiries effectively. Collaborate with teams and contribute to a supportive environment.
🇺🇸 United States – Remote
💵 $38.7k - $47.8k / year
💰 $31G Series C on 2016-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
4 days ago
Join Olly Olly as a Product Support Specialist, providing exceptional support and helping clients maximize product value.
4 days ago
Join Olly Olly as a Product Support Specialist, providing exceptional support and helping clients maximize product value.
4 days ago
Join GoLinks as a Product Support Specialist providing remote assistance and collaboration across teams.
🇺🇸 United States – Remote
💵 $45k / year
💰 $27M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
4 days ago
Join GoLinks as a Product Support Specialist providing remote assistance and collaboration across teams.
🇺🇸 United States – Remote
💵 $45k / year
💰 $27M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
December 17
Join ImageTrend as a remote Application Support Specialist, assisting clients with software solutions and troubleshooting.
🇺🇸 United States – Remote
🏄 California – Remote
⛰️ Colorado – Remote
+5 more states
💰 Private Equity Round on 2023-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
December 17
Join Jabra's Product Support Team as a Support Specialist. Deliver excellent Tier 2 customer service via phone, email, and chat.
December 17
Join Jabra's Product Support Team to deliver tier 2 technical support via phone and email. Help customers maximize the use of our sound solutions through education and assistance.
December 16
Responsible for sales report administration and analytical support for Product Sales team. Work in an innovative media and technology environment.
December 14
Join Teramind as a Customer Support Specialist providing technical support in a remote role.
December 14
Support Dropbox's ecosystem by delivering technical assistance remotely to customers in Australia.
December 14
Join Pluralsight as a Product Support Representative, providing customer support for technology-related inquiries remotely.
December 14
Join MEDHOST as a Support Analyst to provide application support to customers, addressing inquiries and issues.
December 13
Join Campspot as a Software Support Specialist, assisting campground clients during support hours.
🇺🇸 United States – Remote
🚗 Michigan – Remote
💵 $43.9k - $45k / year
💰 Seed Round on 2020-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
+-19 More Jobs Available!
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Top Companies Hiring Remote Product Support Specialists
Andros
Medical Credentialing Software • CVO • Credentialing Verification Orgainzation
51 - 200
Job Openings
ClubRunner
Website Solutions for Clubs & Associations • Membership Management • Communication Software
11 - 50
Job Openings
Crunchtime
Restaurant Back Office Systems • Supply Chain Management • Labor Management
201 - 500
Job Openings
Remote Product Support Specialist Salary Expectations
The average salary for remote product support specialists is $68,995 per year. This is based on data from 43 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 13 | $61,485 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 26 | $72,192 |
🟠 Senior Product Support Specialist (5-9 yrs) | 4 | $72,625 |
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer service tools and software, and a good understanding of the products you support. Technical skills may also be required, depending on the product, along with patience and empathy when dealing with customers.
Typically, a high school diploma or equivalent is required, though an associate’s or bachelor’s degree in a related field can be beneficial. Previous experience in customer support or a similar role is often preferred, along with knowledge of the specific products.
Responsibilities include assisting customers with product issues, troubleshooting technical problems, providing product information, documenting support interactions, and working closely with development teams to address recurring issues. You may also need to train customers on product usage.
Benefits include flexible work hours, no commuting costs, a comfortable work environment, and the opportunity to work from anywhere. Additionally, remote positions often provide better work-life balance and access to a diverse range of customers and companies.
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Frequently asked questions
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