2 minutes ago
1001 - 5000
Join team.blue as a Technical Customer Support Specialist, assisting customers with technical issues. Work flexibly in a fully remote role with a focus on customer satisfaction.
2 minutes ago
1001 - 5000
Join our support team delivering technical support for Catalyst2, UKDedicated, and GURU brands. Use your cPanel and WordPress skills to assist customers remotely.
18 minutes ago
51 - 200
As a Product Support Engineer at Brinqa, provide technical support for cyber risk management tools. Work with customers to resolve complex issues and enhance product adoption.
๐ฎ๐ณ India โ Remote
๐ฐ Private Equity Round on 2021-06
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
1 hours ago
2 - 10
Provide technical support for Claris Companion, enhancing customer satisfaction in healthcare tech.
๐จ๐ฆ Canada โ Remote
๐ต $65k - $70k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
3 hours ago
1001 - 5000
Join as a Support Specialist to assist customers with HR, IT, and Finance inquiries remotely from India.
3 hours ago
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
3 hours ago
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
3 hours ago
2 - 10
Join Truffle Security as a technical support engineer, resolving customer issues and collaborating with engineers.
3 hours ago
2 - 10
Join Truffle Security as a technical support engineer, resolving customer issues and collaborating with engineers.
4 hours ago
1001 - 5000
Join WinnCompanies as a Software Support Specialist specializing in Property Management software. This remote role requires analytical and organized skills to support daily operations.
6 hours ago
51 - 200
As a Customer Support Analyst, help customers with cyber risk management solutions at UpGuard.
12 hours ago
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
๐ฎ๐ช Ireland โ Remote
๐ฐ $4.8M Series B on 1995-11
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
12 hours ago
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
๐ฎ๐ช Ireland โ Remote
๐ฐ $4.8M Series B on 1995-11
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
23 hours ago
1001 - 5000
Join Tenable's Technical Support Team to provide assistance for cybersecurity solutions. Engage with customers to resolve technical issues and enhance product understanding.
23 hours ago
201 - 500
Become an integral part of Ada's Technical Support team, resolving clients' technical issues.
๐จ๐ฆ Canada โ Remote
๐ต $70.3k - $94k / year
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
Yesterday
501 - 1000
Join Play'n GO as Customer Technical Support, providing assistance for technical issues. Work remotely to ensure excellent customer service and technical solutions.
Yesterday
10,000+
Cox Automotive seeks a Technical Customer Care Specialist to assist clients with DMS issues. Provide exceptional support through various communication channels while working remotely.
๐บ๐ธ United States โ Remote
๐ต $15 - $23 / hour
๐ฐ Seed Round on 2014-12
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Customer Support
๐ฝ H1B Visa Sponsor
Yesterday
11 - 50
Critical role in delivering exceptional technical support for Telgorithmโs SaaS products. Engage across teams to resolve complex user issues effectively.
๐บ๐ธ United States โ Remote
๐ต $52k - $70k / year
๐ฐ $3M Seed Round on 2022-02
โฐ Full Time
๐ข Junior
๐ก Mid-level
๐ Support Engineer
๐ซ๐จโ๐ No degree required
๐ฝ H1B Visa Sponsor
Yesterday
501 - 1000
Serve as a trusted technical expert for enterprise customers at Airtable. Help them leverage our platform effectively.
๐บ๐ธ United States โ Remote
๐ต $72.7k - $94.7k / year
๐ฐ Secondary Market on 2022-06
โฐ Full Time
๐ก Mid-level
๐ Senior
๐ Support Engineer
๐ฝ H1B Visa Sponsor
Yesterday
51 - 200
Join Lumos as a Support Engineer, working remotely to enhance app management solutions for clients.
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201 - 500
The average salary for remote technical support engineers is $99,276 per year. This is based on data from 180 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate technical support engineer salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
๐ข Junior Technical Support Engineer (1-2 yrs) | 22 | $84,995 |
๐ก Mid-level Technical Support Engineer (2-4 yrs) | 64 | $95,939 |
๐ Senior Technical Support Engineer (5-9 yrs) | 91 | $102,797 |
๐ด Lead Technical Support Engineer (10+ yrs) | 3 | $168,433 |
You need strong troubleshooting skills, technical knowledge of hardware and software, excellent communication skills, and proficiency in remote support tools. Problem-solving and customer service skills are also crucial.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant certifications (like CompTIA A+, ITIL, or Microsoft certifications) and experience in technical support roles can be advantageous.
Responsibilities include providing technical assistance to users, diagnosing software and hardware issues, troubleshooting network problems, documenting support requests, and escalating complex issues to senior engineers. You'll also need to maintain records of user interactions.
Benefits include flexible work hours, the ability to work from any location, a better work-life balance, and reduced commuting costs. Remote work allows for a diverse range of clients and opportunities for skill development in various technologies.