16 minutes ago
11 - 50
Customer Success Manager role at a real estate technology company, overseeing client success and KPIs.
πΊπΈ United States β Remote
π΅ $80k - $100k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
43 minutes ago
51 - 200
Lead the customer support department at Wonder Works, a construction firm, enhancing client satisfaction.
2 hours ago
11 - 50
Join Yembo as a Customer Support Lead, managing a remote team to enhance customer service. Help scale operations in insurance and moving sectors using AI technology.
3 hours ago
51 - 200
Join ActiveState as a Technical Customer Service Manager to advise and support customers. Help integrate solutions and troubleshoot technical challenges.
π¨π¦ Canada β Remote
π° Private Equity Round on 2021-01
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
3 hours ago
51 - 200
Manage a team focused on client satisfaction and growth in AP Automation at Ottimate. Lead strong relationships and contribute to revenue growth.
πΊπΈ United States β Remote
π΅ $115k - $130k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
3 hours ago
11 - 50
Manage customer onboarding and implementation for enterprise clients in a high-growth HR-tech startup.
6 hours ago
51 - 200
Join Expertise.com to lead a secret shopping team. Drive research services with a focus on customer experiences.
8 hours ago
1001 - 5000
As a Customer Success Manager at Marigold, manage accounts for Vuture product. Foster long-term relationships to drive renewals and product adoption.
8 hours ago
1001 - 5000
Drive retention and growth for enterprise customers as a Customer Success Manager at Marigold.
9 hours ago
51 - 200
As Manager of Customer Success, lead team to enhance relationships at PartsBase's aviation marketplace.
πΊπΈ United States β Remote
π΅ $90k - $120k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
10 hours ago
10,000+
Lead a Customer Service team at Cigna Express Scripts ensuring effective patient care coordination.
πΊπΈ United States β Remote
π΅ $47.5k - $79.1k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
10 hours ago
11 - 50
Oversee customer onboarding and success while ensuring delightful experiences at Syrup.
13 hours ago
51 - 200
Dynamic Senior Customer Success Manager overseeing mid-size fitness accounts for a leading Enterprise-AI platform.
15 hours ago
11 - 50
Join natif.ai as a Customer Success Manager to enhance customer satisfaction and drive new business opportunities in AI-powered document automation.
π©πͺ Germany β Remote
π° Seed Round on 2022-03
β° Full Time
π‘ Mid-level
π Senior
π Customer Success
15 hours ago
1001 - 5000
Lead the Customer Support team at Moz, focusing on client retention strategies for SEO tools.
π¨π¦ Canada β Remote
π° $650M Post-IPO Debt on 2017-06
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
16 hours ago
51 - 200
Lead and manage a Customer Support team at Moz, focusing on customer retention and satisfaction. Assist Mozβs 30k+ customers while providing solutions and reducing churn rates.
π¨π¦ Canada β Remote
π° $10.1G Series C on 2016-01
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
Yesterday
11 - 50
As RCM Customer Service Manager at Jasper Health, oversee administrative operations supporting cancer care services.
πΊπΈ United States β Remote
π° $25M Series A on 2022-02
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
Yesterday
201 - 500
Join Lunchbox as a Customer Success Manager to improve customer connections for restaurants through digital solutions.
Yesterday
501 - 1000
Oversee Customer Experience operations in the Employee Benefits team at Aura. Join a mission-driven company that enhances digital safety.
Yesterday
51 - 200
LogicGate seeks a Customer Success Manager to enhance customer advocacy and growth. Focus on delivering strategic solutions in risk management.
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cancer β’ cancer care β’ productivity
11 - 50
π° $25M Series A on 2022-02
Forklift Fleet Management β’ Material Handling Equipment β’ Fleet Optimization
51 - 200
π° Private Equity Round on 2017-03
The average salary for remote customer service managers is $78,333 per year. This is based on data from 15 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer service manager salaries.
Below is a breakdown of salary data by years of experience:
Experience | Number of roles analyzed | Average Salary |
---|---|---|
π’ Junior Customer Service Manager (1-2 yrs) | 1 | $90,000 |
π‘ Mid-level Customer Service Manager (2-4 yrs) | 7 | $77,500 |
π Senior Customer Service Manager (5-9 yrs) | 7 | $77,500 |
Strong communication and interpersonal skills, problem-solving abilities, proficiency in customer service software, and leadership skills are essential. Time management and adaptability to different situations are also important.
A degree in business administration, management, or a related field is often preferred. Relevant experience in customer service and leadership roles is crucial, along with any certifications in customer service methodologies.
Responsibilities include overseeing customer service operations, managing a team of representatives, addressing customer inquiries and complaints, developing service standards, and ensuring customer satisfaction while analyzing performance metrics.
Benefits include flexible work hours, reduced commuting costs, access to a broader talent pool, increased job satisfaction from helping customers, and better work-life balance.