392 Remote Customer Support Engineer Jobs

Explore flexible and work from home customer support engineer positions available worldwide. Your career in truly remote companies - apply today.

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Customer Support Engineer
๐ŸŒ Location
๐Ÿ” Keywords
โšช๏ธ Experience
0 Jobs
๐Ÿ†• Date Added

16 hours ago

Work as a Customer Engineer providing installation, maintenance, and repairs in the field for NCR Atleos, enhancing financial access.

16 hours ago

Join SDL as a Technical Support Specialist to assist users of our cloud-based software solutions. Provide troubleshooting and guidance while collaborating with diverse teams.

17 hours ago

Serve as the front face of Mamo, providing customer support and advocating for financial inclusion.

3 days ago

Join Bluefin as a Technical Support Specialist for POS solutions. Drive innovation in data security for over 35,000 clients.

๐Ÿ‡บ๐Ÿ‡ธ United States โ€“ Remote

๐Ÿ„ California โ€“ Remote

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โ›ฐ๏ธ Colorado โ€“ Remote

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+9 more states

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๐Ÿ’ฐ $25M Venture Round on 2020-10

โฐ Full Time

๐ŸŸข Junior

๐Ÿ“ž Support Engineer

๐Ÿšซ๐Ÿ‘จโ€๐ŸŽ“ No degree required

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Top Companies Hiring Remote Customer Support Engineers

Arrow Components

Value-added distribution โ€ข Global supply chain management โ€ข Marketing and business development support services

10,000+ employees

Job Openings

Entrust

Secure ID Solutions โ€ข Card personalization systems โ€ข Passport Systems & Security

1001 - 5000

Job Openings

Fathom - AI Meeting Assistant

11 - 50

๐Ÿ’ฐ Seed Round on 2023-03

Job Openings

Funnel Leasing

Rental Inventory Management โ€ข Listings Database โ€ข Multifamily

51 - 200

๐Ÿ’ฐ $36.5M Series B on 2022-02

Job Openings

Remote Customer Support Engineer Salary Expectations

The average salary for remote customer support engineers is $97,468 per year. This is based on data from 41 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

๐ŸŸข Junior Customer Support Engineer (1-2 yrs)

8$91,836

๐ŸŸก Mid-level Customer Support Engineer (2-4 yrs)

25$93,513

๐ŸŸ  Senior Customer Support Engineer (5-9 yrs)

8$115,456

Frequently asked questions

You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.

Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.

Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.

Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.

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We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

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New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

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