431 Remote Customer Support Engineer Jobs
Explore flexible and work from home customer support engineer positions available worldwide. Your career in truly remote companies - apply today.
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2 minutes ago
team.blue
1001 - 5000
Join team.blue as a Technical Customer Support Specialist, assisting customers with technical issues. Work flexibly in a fully remote role with a focus on customer satisfaction.
2 minutes ago
team.blue
1001 - 5000
Join our support team delivering technical support for Catalyst2, UKDedicated, and GURU brands. Use your cPanel and WordPress skills to assist customers remotely.
18 minutes ago
Brinqa
51 - 200
As a Product Support Engineer at Brinqa, provide technical support for cyber risk management tools. Work with customers to resolve complex issues and enhance product adoption.
1 hours ago
BLANKSLATE Partners
2 - 10
Provide technical support for Claris Companion, enhancing customer satisfaction in healthcare tech.
3 hours ago
G-P
1001 - 5000
Join as a Support Specialist to assist customers with HR, IT, and Finance inquiries remotely from India.
3 hours ago
Recharge
501 - 1000
Join Recharge as a remote Associate Technical Support Engineer, aiding ecommerce brands with subscriptions.
🇮🇪 Ireland – Remote
💰 $227M Series B on 2021-05
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
3 hours ago
Truffle Security Co.
2 - 10
Join Truffle Security as a technical support engineer, resolving customer issues and collaborating with engineers.
10 hours ago
JustGiving
51 - 200
Join JustGiving as a Customer Support Executive, providing support to fundraisers, charities, and donors. Help ensure customers succeed in supporting their causes with outstanding service.
🇬🇧 United Kingdom – Remote
💰 Non Equity Assistance on 2014-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
12 hours ago
Yahoo
10,000+
Join Yahoo as a Technical Support Engineer, analyzing metrics and responding to production issues.
Yesterday
SupportYourApp
1001 - 5000
Support tech companies globally by providing exceptional customer support from home.
Yesterday
Play'n GO
501 - 1000
Join Play'n GO as Customer Technical Support, providing assistance for technical issues. Work remotely to ensure excellent customer service and technical solutions.
Yesterday
Cox Enterprises
10,000+
Cox Automotive seeks a Technical Customer Care Specialist to assist clients with DMS issues. Provide exceptional support through various communication channels while working remotely.
🇺🇸 United States – Remote
💵 $15 - $23 / hour
💰 Seed Round on 2014-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Yesterday
Telgorithm
11 - 50
Critical role in delivering exceptional technical support for Telgorithm’s SaaS products. Engage across teams to resolve complex user issues effectively.
🇺🇸 United States – Remote
💵 $52k - $70k / year
💰 $3M Seed Round on 2022-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Yesterday
Lumos
51 - 200
Join Lumos as a Support Engineer, working remotely to enhance app management solutions for clients.
Yesterday
ClickHouse
51 - 200
Join ClickHouse as a Technical Support Engineer to support users globally in a remote role.
Yesterday
ClickHouse
51 - 200
Join ClickHouse as a Technical Support Engineer to support users globally in a remote role.
Yesterday
Adtran
1001 - 5000
Join Adtran as a Technical Support Engineer, offering expert support for hardware issues. Collaborate with technical teams to resolve customer inquiries and enhance product usage.
Yesterday
Level AI
51 - 200
Join Level AI to provide technical support for customers, enhancing their software experience.
Yesterday
Lean Tech
501 - 1000
The Support Specialist role at Lean Tech merges technical support and project coordination to drive improvements.
Yesterday
Content Conspiracy
2 - 10
As a Technical Support Engineer, handle complex support issues for Ping Identity's global customers. Work with their identity management solutions.
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Top companies hiring remote customer support engineers
FICO
Predictive Analytics • Decision Management Tools and Applications • Scores
1001 - 5000
Job Openings
Remote customer support engineer salary expectations
The average salary for remote customer support engineers is $98,195 per year. This is based on data from 60 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate customer support engineer salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Support Engineer (1-2 yrs) | 6 | $92,448 |
🟡 Mid-level Customer Support Engineer (2-4 yrs) | 24 | $94,115 |
🟠 Senior Customer Support Engineer (5-9 yrs) | 29 | $101,042 |
🔴 Lead Customer Support Engineer (10+ yrs) | 1 | $148,000 |
Frequently asked questions
You need strong communication and problem-solving skills, technical proficiency in software and hardware troubleshooting, and familiarity with customer support tools. Patience, empathy, and active listening are also essential for dealing with customers effectively.
Typically, a degree in computer science, information technology, or a related field is preferred. Relevant experience in customer support or technical support roles is valuable, and certifications in customer service or technical support can enhance your qualifications.
Responsibilities include providing technical assistance to customers, diagnosing and resolving software and hardware issues, documenting support interactions, and collaborating with engineering teams to improve products. Ensuring customer satisfaction and following up on unresolved issues is also key.
Benefits include flexible work hours, working from any location, reduced commuting costs, and a better work-life balance. Remote positions also offer the chance to work with diverse teams and clients, as well as opportunities for skill growth and professional development.