162 Remote Product Support Jobs
Explore flexible and work from home product support positions available worldwide. Your career in truly remote companies - apply today.
17 hours ago
Serve as the front face of Mamo, providing customer support and advocating for financial inclusion.
3 days ago
Join Attentive as a Customer Support Specialist, resolving technical issues and enhancing client engagement.
3 days ago
As a Customer Support Specialist, support customers for Brandwatch while collaborating with various teams remotely.
3 days ago
Join VideaHealth as a User Support Specialist, aiding customers in their AI journey. Provide excellent support and technical help for the company's AI-powered dental solutions.
4 days ago
Join Clearwave Fiber as a Customer Support Specialist, delivering exceptional service in a remote call center.
4 days ago
AdaptHealth seeks a Customer Service Specialist to assist patients with medical equipment services, ensuring service quality and handling inquiries.
4 days ago
More Staffing LLC
2 - 10
Provide empathetic customer support remotely, reflecting brand values rooted in Christian principles.
4 days ago
Join Zone & Co as a Customer Support Specialist to enhance customer satisfaction and retention effectively.
4 days ago
Much Better Adventures
11 - 50
Join a remote-first travel scale-up, supporting sales and customer queries for adventure trips.
4 days ago
Mudflap
11 - 50
Join Mudflap to deliver customer support for our fuel purchasing solutions in the trucking industry.
🇺🇸 United States – Remote
💵 $21 - $25 / hour
💰 $50M Series B on 2022-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
4 days ago
Provide operational support and improve processes for Coverflex's Customer Operations team.
🇵🇹 Portugal – Remote
💵 €15k - €18k / year
💰 Series A on 2023-02
⏱ Part Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
4 days ago
Lead Product Support engineering team at Fluxx, associated with grantmaking solutions. Drive success through technical leadership and customer satisfaction.
🇺🇸 United States – Remote
💵 $154k - $190k / year
💰 $29.2M Venture Round on 2021-04
⏰ Full Time
🟠 Senior
🧑💻 Full-stack Engineer
4 days ago
Join an international iGaming company as a Customer Support Specialist, providing customer assistance through various channels.
4 days ago
Join Telnyx as a Product Support Engineer, supporting operations and engineering teams remotely in Turkey.
4 days ago
Join Telnyx as a Product Support Engineer, supporting operations and engineering teams remotely in Turkey.
4 days ago
Join Wave's Customer Success team to empower small business owners in managing finances effectively.
4 days ago
Join Pluralsight to provide exceptional customer support and resolve inquiries effectively. Collaborate with teams and contribute to a supportive environment.
🇺🇸 United States – Remote
💵 $38.7k - $47.8k / year
💰 $31G Series C on 2016-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
4 days ago
Join Pluralsight to provide exceptional customer support and resolve inquiries effectively. Collaborate with teams and contribute to a supportive environment.
🇺🇸 United States – Remote
💵 $38.7k - $47.8k / year
💰 $31G Series C on 2016-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
4 days ago
Join Olly Olly as a Product Support Specialist, providing exceptional support and helping clients maximize product value.
4 days ago
Join Olly Olly as a Product Support Specialist, providing exceptional support and helping clients maximize product value.
+-19 More Jobs Available!
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Top Companies Hiring Remote Product Support
Andros
Medical Credentialing Software • CVO • Credentialing Verification Orgainzation
51 - 200
Job Openings
FreshBooks
SaaS • web application • accounting
201 - 500
💰 $125M Debt Financing on 2022-08
Job Openings
Remote Product Support Salary Expectations
The average salary for remote product support is $80,907 per year. This is based on data from 70 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support (1-2 yrs) | 16 | $60,129 |
🟡 Mid-level Product Support (2-4 yrs) | 46 | $83,486 |
🟠 Senior Product Support (5-9 yrs) | 7 | $94,085 |
🔴 Lead Product Support (10+ yrs) | 1 | $202,500 |
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer support software, and technical knowledge of the product. Active listening, patience, and a customer-focused approach are also crucial.
Typically, a degree in a relevant field is preferred, but experience in customer support or technical support roles may suffice. Certifications in customer service or product knowledge can also be advantageous.
Responsibilities include assisting customers with product inquiries, troubleshooting issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with product teams to resolve customer feedback.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and a better work-life balance. Remote roles also enable the opportunity to work with diverse teams and gain experience in different markets.
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Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internets for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.