186 Remote Product Support Jobs
Explore flexible and work from home product support positions available worldwide. Your career in truly remote companies - apply today.
18 minutes ago
Brinqa
51 - 200
As a Product Support Engineer at Brinqa, provide technical support for cyber risk management tools. Work with customers to resolve complex issues and enhance product adoption.
18 minutes ago
Brinqa
51 - 200
As a Product Support Engineer at Brinqa, provide technical support for cyber risk management tools. Work with customers to resolve complex issues and enhance product adoption.
3 hours ago
G-P
1001 - 5000
Join as a Support Specialist to assist customers with HR, IT, and Finance inquiries remotely from India.
4 hours ago
Spear Education
201 - 500
Join Spear as a Customer Support Specialist, delivering excellent service via tech support. Assist customers in optimizing their use of Spear's technology platform effectively.
23 hours ago
Liberty Fox Technologies
11 - 50
Join Liberty Fox Technologies as a Remote Customer Support Specialist, providing superior customer assistance.
Yesterday
Go Vocal (formerly CitizenLab)
51 - 200
Support Manager role at Go Vocal focusing on client engagement and resolving issues efficiently.
Yesterday
saas.group
51 - 200
Join MyWorks as a Customer Support Specialist to help users set up and troubleshoot our SaaS product.
Yesterday
CitizenLab
51 - 200
Join Go Vocal as Customer Support Hero. Support clients while promoting digital democracy in a collaborative environment.
Yesterday
AgencyAnalytics
51 - 200
AgencyAnalytics seeks a customer support champion for remote live chat assistance to clients.
2 days ago
Fulfil.IO
11 - 50
Join our Customer Support team to help merchants maximize their use of Fulfil’s solutions. Provide expert guidance and ensure a positive merchant experience.
🇮🇳 India – Remote
💰 Seed Round on 2017-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Fulfil.IO
11 - 50
Join our Customer Support team to help merchants maximize their use of Fulfil’s solutions. Provide expert guidance and ensure a positive merchant experience.
🇮🇳 India – Remote
💰 Seed Round on 2017-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
2 days ago
Montu
501 - 1000
As a Customer Support Specialist, manage communications and support client needs for Montu's healthcare solutions. Play a key role in ensuring timely medication delivery and excellent customer service.
🇦🇺 Australia – Remote
💰 $3.5M Equity Crowdfunding on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
2 days ago
Jobber
501 - 1000
Join Jobber as a Product Support Specialist, providing award-winning customer support and enhancing user experience.
2 days ago
Jobber
501 - 1000
Join Jobber as a Product Support Specialist, providing award-winning customer support and enhancing user experience.
2 days ago
Premier Inc.
1001 - 5000
Premier seeks a Senior Product Support Specialist for Supply Analytics solutions with customer support expertise.
2 days ago
PNC
10,000+
As a Consumer Support Specialist, manage delinquent accounts at PNC. Deliver excellent customer service to enhance financial outcomes.
2 days ago
VERO
11 - 50
Assist renters and managers in a remote role, enhancing leasing processes at VERO.
4 days ago
King Insurance Partners
201 - 500
Support Specialist for AMS360 at King Risk Partners, focusing on user assistance and training.
🇺🇸 United States – Remote
💵 $50k - $70k / year
💰 Debt Financing on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
5 days ago
Flo Health Inc.
201 - 500
Join Flo Health as a Customer Support Specialist, assisting users via email. Enjoy a flexible remote work environment.
5 days ago
Buildout
51 - 200
Join Buildout's Product Support team to deliver timely assistance to users of our CRE software products.
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Top companies hiring remote product support
Cambium Learning Group
at-risk and special student populations • reading intervention • math intervention
501 - 1000
Job Openings
Remote product support salary expectations
The average salary for remote product support is $80,787 per year. This is based on data from 103 job openings.
Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate product support salaries.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support (1-2 yrs) | 13 | $59,986 |
🟡 Mid-level Product Support (2-4 yrs) | 43 | $80,647 |
🟠 Senior Product Support (5-9 yrs) | 46 | $84,151 |
🔴 Lead Product Support (10+ yrs) | 1 | $202,500 |
Frequently asked questions
You need strong communication and problem-solving skills, proficiency in customer support software, and technical knowledge of the product. Active listening, patience, and a customer-focused approach are also crucial.
Typically, a degree in a relevant field is preferred, but experience in customer support or technical support roles may suffice. Certifications in customer service or product knowledge can also be advantageous.
Responsibilities include assisting customers with product inquiries, troubleshooting issues, providing support via phone, email, or chat, documenting customer interactions, and collaborating with product teams to resolve customer feedback.
Benefits include flexible work hours, the convenience of working from home, reduced commuting costs, and a better work-life balance. Remote roles also enable the opportunity to work with diverse teams and gain experience in different markets.